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ISA collaborative platform: a hub for community building activities


Community building and effective use of the collaborative platforms

When is this action of interest to you?

You are working in a public administration. You are looking for best practices within the public administration domain to implement in your work environment. You want to share your own experiences and solutions. The community building within the ISA programme is the ideal way to showcase, support and promote best practices across borders.

What is this action about?

In order to facilitate electronic cross-border and cross-sector interaction between European public administrations, the ISA programme provides the ISA collaborative platform. This platform focuses on eGovernment, semantic interoperability and open source software (OSS), which facilitates the sharing of best practice and ideas, as well as the reuse and collaborative development of semantic assets and IT solutions.

The platform is the hub for community building activities that are key to promoting collaboration between EU public administrations. It creates visibility for most of the interoperability measures taken, lessons learnt and solutions developed by public administrations. It also facilitates cross-border interoperability, the reuse of best practices and solutions, and supports European communities around the notion of interoperability.

What are the objectives?

  • supporting public administrations with regard to eGovernment, the use and reuse of interoperable IT solutions and other issues related to interoperability;
  • increasing the know-how and competences of EU public administrations, while fostering collaboration in the design, establishment and operation of public services in the abovementioned areas.

What are the benefits?

  • Showcasing better knowledge about developments / best practices elsewhere.
  • European Commission
  • Member States
  • Supporting the sharing and reuse of common solutions.
  • Member States
  • Providing opportunities to work together with others on common problems.
  • European Commission
  • Member States
  • Promoting better, more effective and efficient public services via sharing, reuse and collaboration.
  • Member States
  • EU citizens

What is our approach?

The action focuses on content dissemination and community building in relation to Government, semantic interoperability, open source software and interoperability activities in Europe.

The activity will use the new Integrated Collaboration Platform as a technological basis, plus additional social networks and other media to achieve higher impact among the target audience. Work will be supported and guided by specialist groups of the specific sectors (semantic interoperability, eGovernment, OSS, etc.).

Case Study - What’s going on in Europe?

FriKomPort is a portal to coordinate and administer courses and training sessions for municipality staff across municipal borders. The OSS portal was developed by seven Norwegian municipalities in 2006 to save costs on their limited IT budgets. Since its launch, the portal has simplified the administration of municipality courses significantly. Today, the portal is used by some 60 public administrations. The project succeeded in developing a sustainable business model for the portal where the software is freely available to anyone, but municipalities can also opt to buy the software provided as a service. The funding of the development of new features is likewise revolutionary: this can be influenced at an annual development conference through the purchase of voting vouchers. Municipalities vote for the features they need most and those which receive the highest number of votes will be developed. The development is paid for with the money from the voting vouchers. FriKomPort is available for free on the Joinup platform (formerly OSOR) under the GPL license. An English version is under consideration.

Benefits obtained

  • Due to common development, IT costs for the individual municipalities have been kept low.
  • Cross-municipality training has increased.
  • Users are commonly improving and extending the services further.
  • The software is available for free.

Organisation : 60 Norwegian municipalities

Country : Norway

Contact : Britt Inger Kolset, Project Leader

Contact the Programme Manager - ISA Action 40202

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