Sustaining Europe-wide consultations and surveys
IPM - Interactive Policy Making
When is this action of interest to you?
You would like to create and conduct multilingual online surveys with easy results analysis. With the user-friendly IPM software, which supports all steps of the survey process, you can collect any information needed. This open source, free-of-charge, web-based application makes it easier both for respondents to answer the consultations and for survey managers to analyze the results.
What is this action about?
The IPM service deployed by the European Commission’s Informatics Directorate-General (DG DIGIT) is widely used by the European Institutions and in Member States for consultation and collecting key information needed for the European decision-making process.
IPM enables the creation of surveys and the collection of answers via a web-based user interface. It is an open source, multilingual application that is widely accessible and provides support for either identification or anonymity, depending on the survey requirements. This application features all steps involved in a survey life cycle like design, test, translation, launch, collection of replies, and analysis of results. It handles different types of single or multiple response questions, as well as free text fields. Results can be displayed as histograms, percentages or in full details and can be exported to Excel.
The IPM service and the IPM software are already used by many institutions, e.g. the European Parliament, the European Council and the Court of Auditors. It is one of the popular downloads from the OSOR software repository.
What are the objectives?
- using the Internet to allow both Member State administrations and the EU Institutions to understand the needs of citizens and businesses better in a variety of policy sectors;
- making it quicker and easier for both respondents to participate in Europe-wide opinion polls and for policymakers to analyse the results;
- sustaining the service availability of IPM, guaranteeing reliability and efficiency, as well as providing support to end-users.
What are the benefits?
What is our approach?
The IPM service is managed by the European Commission’s Informatics Directorate-General (DG DIGIT), which contracts external resources for service management, maintenance, community management and help-desk support.
A User Group community has been created around the IPM service and regular meetings will be held to provide the opportunity to submit requests for enhancements, as well as exchange opinions and best practices.
The open-source software (OSS) community has the possibility to actively contribute at the source code level via the software forge made available by ISA in the OSOR forge.
‘IPM is a wonderful tool. We have created more than 120 forms since 2005 and the service accompanying this tool is of a very high quality in terms of support, development and user-oriented service. We use IPM most of the time for the registration and evaluation of our events. The results of the surveys can be exported into Excel files which is very helpful. More and more colleagues at our Directorate-General are using this tool because of its ease of use (only a little training is required) and very fast set-up. The versions of IPM have constantly improved over time and it would be wonderful if that continues. Thanks a lot for this very useful application.’
Phuoc Tram, Directorate-General for Regional Policy, European Commission, email@example.com