Top level architecture EC
In line with our approach of following the evidence and involving our stakeholders (both the DGs and the people using our websites), we used the following process to create the top-level classification:
- develop a hypothetical classification (using a "card sort" to get insights into the ways in which our audiences structure and group information).
- test the hypothesis (using a "treejack" test to gather evidence on where people would look to find specific information)
- refine the hypothesis (2-3 times) until our testers achieve an 80-90% success rate.
Between September 2014 and February 2015, we carried out 6 test iterations, with people representative of our typical audience profiles (as evidenced by the top-task poll). A total of over 6000 test volunteers were invited to take part.
Each test iteration was followed by a collective review meeting with colleagues from the DGs (a total of 5 plenary meetings) where we presented the results and our analysis and took decisions before proceeding.
We achieved success after 4 iterations.
Full details on building the top level information architecture for the EC
Presentations used in workshops with DG stakeholders
|12 February 2015||Agreement on level 1 of the common architecture||Presentation|
|13 January 2015||Presenting results of the treejack test and agreeing hypothesis #3 for testing||Presentation|
|4 December 2014||Presenting results of the treejack test and agreeing hypothesis #2 for testing||Presentation|
|14 October 2014||Common architecture building, preparing hypothesis #1 for treejack testing||Presentation|
|9 September 2014||Common architecture building kick-off & workshop, preparing for online card sort||Presentation|