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ec.europa.eu - Commission sites

The Commission site provides access to great deal of information provided by the different Directorates-General, Services and Commissioners private offices. This information may be administrative or thematic and relates to the executive role of the European Commission – such as its legislation and policy initiatives, work programmes, services, official documents, news and current affairs (press releases, events, etc.). The Commission site also provides the contact points for the various Commission departments, the Representations and the Delegations.

 

Definition

The different sites that in their entirety compose the Commission site are managed by the individual Directorates-General and services in a decentralised way.
Each site, however, must fit into the overall structure of the Commission's site, which means that they must:

Commission sites can be divided into two main categories:

  1. 'Generic' sites or portals (which include policy sites, priority sites, audience portals, service sites e.a.)
  2. Organisational sites (which include the Commissioner sites, the DG sites and the sites of the Representations).

The Commission pages are easily recognisable by their banner/template. A few examples of Commission templates can be seen at the following sites: European Commission, EuropeAid, Multiannual Financial Framework 2014-2020, and so on.

DG Communication has direct responsibility for the Commission’s home page and for the overall co-ordination of the sites of the Commission’s directorates-general and services. Each directorate or individual service is responsible for the contents of its own site.

Some principles should apply to all categories:

  • sites should comply with the common look and feel to contribute to the corporate image of the Commission or the European Union as a whole;
  • sites should link to existing central services (e.g. "EUR-Lex", "Rapid", etc.) to prevent duplication, avoid contradictions and simplify maintenance;
  • sites should follow the “inverted pyramid” approach: the top-level pages should explain the policies in plain language and general terms for a wider, non-specialist audience. More specialised and detailed information should only be provided at deeper levels, and links to individual files should be properly introduced and explained;
  • sites should be as multilingual as possible, especially in the "top-levels", and should always explain their chosen language policy in a dedicated section;
  • sites should provide the widest possible access to the information on EUROPA, even when part of that information is actually produced by another DG or Service;
  • sites should provide contact details for the authors and/or webmasters, and particularly a "contact" button leading to one or more functional mailboxes belonging to the site itself.