The sites in the europa.eu domain are managed in a decentralised way. This means that each Community institution or body, including each Commission Directorate-General (DG) is responsible for the creation, management and update of the pages and sites that concern them.
The advantage of this is that content is added and updated more quickly and is done closer to the source of the information concerned, thereby improving its accuracy.
Possible disadvantages concern the difficulties in coordinating the creation, updating and evolution of such decentralised sites. It is also more difficult to keep a common presentational identity, which can lead to citizens’ disorientation. There is also always a risk of duplicating information.
To achieve optimal coordination europa.eu is managed in a very structured way. It is based on 3 basic principles: strategy and planning of overall site policy, day-to-day coordination of websites, and types of roles involved in management of the websites.
The strategy and planning is ensured at committee level. Representatives from DG’s and/or institutions are appointed accordingly, ensuring coordination among the respective entities. The day-to-day work of course takes place at Information and Communication Unit or Web Sector level. Coordination and support is ensured by the EUROPA team in DG COMM with technical backup from your DG’s Information Resources Manager (IRM) who can, if necessary, receive the support of the Directorate-General of Informatics (DIGIT). Depending on the DG’s web team and/or site(s) organisation, many different roles are described in this section. Ideally, one role would correspond to one person, but in practice, one person will assume several roles at various times and at various points in the process.
How to find out more
- Find out your DG’s representative in every committee described in this section. You are most likely one of them!
- Get acquainted with your DG’s IRM team. They are always informed about technological developments and can help with most technical problems.