IMI user guide

The Internal Market Information System (IMI) is an electronic system established to support administrative co-operation among Member States. It allows each competent authorities to exchange information easily and rapidly in its own language with competent authorities from other Member States in order to supervise service providers and their activities. The IMI guide focuses on the day-to-day information exchange and tries to explain the different obligations, scenarios and functions of administrative cooperation.

• IMI guide

 Quality of services – European codes of conduct

The Services Directive deals with quality of services. It encourages the drawing up of European codes of conduct by professional organisations. Following a consultation held in 2007, the European Commission has published this document which provides a technical overview of existing European codes and should help professional organisations wishing to draw up such codes.

• European codes of conduct

Leaflet for consumers

Outlines the concrete benefits of the Services Directive for consumers.
Get the services you need wherever you are

Outlines the concrete benefits of the Services Directive for businesses.
Doing business made easier – The Services Directive

• “Services Directive hits the finishing line”
  Article in the 56^th edition of the Single Market News providing information on the innovative working method called ‘mutual evaluation’, aimed at assessing the results of implementation and the need for further initiatives in the Single Market for services.

• “Emerging digital barriers to the single market”
  Article in the 52^nd edition of the Single Market News warning of risks that electronic barriers between EU countries could re-introduce market fragmentation and undermine the benefits of the single market.
  

• “Services Directive implementation enters the decisive phase”
  Article in the 51^st edition of the Single Market News providing a short overview on the progress achieved so far and the challenges ahead for this demanding process.

• Conclusions
• Keynote speech by Jörgen Holmquist (Director-General of Commission’s DG for internal market and services)