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Information and communication material

Practical guidance

Handbook on implementation of the Services Directive

  IMI user guide

IMI user guide

The Internal Market Information System (IMI) is an electronic system established to support administrative co-operation among Member States. It allows each competent authorities to exchange information easily and rapidly in its own language with competent authorities from other Member States in order to supervise service providers and their activities. The IMI guide focuses on the day-to-day information exchange and tries to explain the different obligations, scenarios and functions of administrative cooperation.

 Quality of services – European codes of conduct

 European codes of conduct

The Services Directive deals with quality of services. It encourages the drawing up of European codes of conduct by professional organisations. Following a consultation held in 2007, the European Commission has published this document which provides a technical overview of existing European codes and should help professional organisations wishing to draw up such codes.

Brochures, leaflets and articles

Material produced by the European Commission



Buy services anywhere in the EU

Buy services anywhere in the EU – A practical guide for consumers
web versionpdf Choose translations of the previous link 
print versionpdf Choose translations of the previous link 

Outlines the concrete benefits of the Services Directive for consumers. - Get the services you need wherever you are

Leaflet for consumers

Outlines the concrete benefits of the Services Directive for consumers.
Get the services you need wherever you are
pdf
Choose translations of the previous link 

Doing business made easier – The Services DirectiveLeaflet for small businesses

Outlines the concrete benefits of the Services Directive for businesses.
Doing business made easier – The Services Directivepdf Choose translations of the previous link 

Articles in the "Single Market News":

April 2009
  • “Services Directive hits the finishing line”
    Article in the 56th editionpdf Choose translations of the previous link  of the Single Market News providing information on the innovative working method called ‘mutual evaluation’, aimed at assessing the results of implementation and the need for further initiatives in the Single Market for services.
 
April 2008
  • “Emerging digital barriers to the single market”
    Article in the 52nd editionpdf Choose translations of the previous link  of the Single Market News warning of risks that electronic barriers between EU countries could re-introduce market fragmentation and undermine the benefits of the single market.
 
March 2008
  • “Services Directive implementation enters the decisive phase”
    Article in the 51st editionpdf Choose translations of the previous link  of the Single Market News providing a short overview on the progress achieved so far and the challenges ahead for this demanding process.
 

Material produced by Member States

29.06.2010United Kingdom publishes leafletpdf Choose translations of the previous link  on Services Directive
08.06.2010  Hungary publishes leaflet Magyaron Services Directive
23.04.2010Belgium Region of Flanders publishes leaflet Nederlandson Services Directive
19.04.2010The Netherlands produced videoNederlandson the Services Directive.
16.12.2009Spain publishes a leafletespañolon the Services Directive

Conferences

28.11.2011Conference "Doing business made easier? Making the most of the 'Points of Single Contact'"
27.04.2010Services Directive - the situation today and the next steps (Speech of M. Barnier)
22.01.2010Conference: “The State of Play in Implementation of the Services Directivepdf Choose translations of the previous link ”, Brussels 22 – 23 March 2010
02.02.2009  High level conference on the “Future of services in the internal market”