Navigation path

Additional tools

    Reporting period: 01/2017 – 12/2017

    Internal Market Information System

    About

    The Internal Market Information system (IMI) is an IT-based information network that links up national, regional and local authorities across borders. It enables them to communicate quickly and easily with their counterparts abroad.

    IMI’s main features are:

    • a multilingual search function that helps competent authorities identify their counterparts in another country
    • pre-translated questions and answers for all cases where they are likely to need information from abroad
    • a tracking mechanism allowing users to follow the progress of their information requests and that enabling IMI coordinators at national or regional level to intervene if there are problems.

    Top

    Performance

    1. By indicator

    [1]Speed in accepting requests (% accepted within 7 days)≥ 80   60 - 79< 60
    [2]Speed in answering requests (avg. no. of days taken to answer) < 16 16 - 25 > 25
    [3]Requests answered by the date agreed in IMI (%)≥ 80  60 - 79< 60
    [4]Timeliness of replies as rated by counterparts (% of negative evaluations)< 55 - 1415
    [5]Efforts made as rated by counterparts (% of negative evaluations)< 55 - 1415

    The performance indicators for 2017 are based on requests sent in the following legal areas: Professional Qualifications, Services and Patients’ Rights. Requests in the area of posting of workers were not be included, due to a major upgrade of the forms concerned, mid-year.

     2. Overall
    (all 5 indicators combined)

    A Member State’s performance across all 5 indicators is calculated by scoring each indicator in chart 1 as follows:
    RED = -1, YELLOW = 0 and GREEN = +1.

    The colours on the map represent the sum of these scores:

    2 or higher = good performance-1, 0 or 1 = medium performance-2 or lower = poor performance

    Indicator [1]: Speed in accepting incoming requests (within one week)

    This chart shows:

    • total information requests received by authorities
    • Percentage of requests accepted within one week

    Indicator [2]: Speed in answering requests

    All legislative areas

    Professional qualifications

    Services directive

    Patients rights

    This chart shows, for all areas:

    • total information requests received by authorities
    • average number of days taken to reply

    To see the figures on individual areas, click on the appropriate tab:

    • Professional qualifications
    • Service Directive
    • Patients’ rights

    Indicator [3]: Requests answered by the date agreed in IMI

    When sending a request, the authority gives the date by which it needs an answer. The replying authority can either accept this date or propose a new one.

    Indicator [4]: Timeliness of replies (as rated by counterparts)

    Figures based on an optional survey completed by the sender.

    Indicator [5]: Efforts made (as rated by counterparts)

    Figures based on an optional survey completed by the sender.

    Top

    Achievements

    • IMI now supports 35 cross-border procedures in 12 legal areas, effectively replacing the need for 12 different IT systems.
    • More than 7000 public officials used IMI in 2017.
    • 2017 was the 10th year in which IMI was used for information exchanges:
      • By the end of the year, the total number of exchanges exceeded 110.000
      • The total number of exchanges in 2017 exceeded 33.000, showing a 7.5 % increase of 7.5% on 2016
      • Compared to the first year of operation, information requests in the area of Professional Qualifications show a 30 fold increase (in 2008: 374 in 2017: 10719)
    • Professional Card (EPC): active use of the first fully online EU-wide procedure continued. At the end of 2017, the total number of applications for an EPC exceeded 4400.
    • Member States expressed their support for the launch of an IMI Pilot project for administrative cooperation under the General Data Protection Regulation (Regulation (EU) 2016/679). National Data Protection authorities are expected to start using IMI from 25th May 2018.
    Top

    Facts and Figures

    • Registered authorities: 7 859.
    • Information requests – up 24% on last year.
    • With the 14 764 requests sent in 2017, the total number of information requests sent through IMI reached 60 723.
    • The European Professional Card procedure continued to deliver high results, despite being only available for just 5 professions (pharmacists, nurses, physiotherapists, real estate agents and mountain guides) 2 308 applications were submitted and 1 107 EPCs were issued in 2017.
    • A total of 11 402 alerts have been sent in IMI in the different alert modules in the area of Professional Qualifications.
    • In the course of the year 318 notifications were sent through IMI:
      • 73 on requirements applied to service providers,
      • 26 on national requirements for issuing a European Professional Card,
      • 91 about automatically recognised diplomas,
      • 32 on measures taken against e-commerce service providers,
      • 95 about unlawfully removed cultural objects,
      • 1 on irregularities concerning the posting of workers.

    Number of exchanges of information through IMI

    Information exchanges in IMI

    IMI requests

    * Other areas: Public Procurement, Patients’ rights, E-Commerce, Train Driving Licences, Cultural objects.

    * Other areas: Public Procurement, Patients’ rights, E-Commerce, Train Driving Licences, Cultural objects.

    * Other areas: Public Procurement, Patients’ rights, E-Commerce, Train Driving Licences, Cultural objects.

    For more statistics, see the IMI website.

    Top

    Priorities

    The Commission aims to:

    • implement IMI for administrative cooperation under:
      • the ‘General Data Protection Regulation’ (Regulation (EU) 2016/679)
      • the ‘Public Documents Regulation’ (Regulation (EU) 2016/1191
    • implement the "new look" IMI information request forms for existing legal areas.
    • deliver further technical and usability improvements.
    • maintain efficient user support to consolidate the use of IMI modules.