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Cross-border payments in euro

Regulation (EC) No 924/2009 on cross-border payments in the Community eliminates the differences in charges for cross-border and national payments in euro. It applies to payments in euro in all EU Member States. The basic principle is that the charges for payment transactions offered by a payment service provider (e.g. your bank) have to be the same, for the payment of the same value, whether the payment is national or cross-border.

The Regulation applies to all electronically processed payments, including credit transfers, direct debits, cash withdrawals at cash dispensers (ATMs), payments by means of debit and credit cards, and money remittance. Some conditions may apply depending on the type of a payment transaction. For example, for credit transfers and direct debits, the use of IBAN and BIC when ordering the payment, is obligatory. More information is available in the FAQ section below.

All non-euro area Member States have the possibility to extend the application of this Regulation and to apply the same charges for payments in euro as for payments in their national currency.

Study

Study on the impact of Directive 2007/64/EC on payment services in the internal market and on the application of Regulation (EC) No 924/2009 on cross-border payments in the Community
7.2.2012Contract award notice 2012/S 25-039713 (London Economics)
13.8.2011  Contract notice 2011/S 155-256989

Regulation (EC) No 924/2009

Legislation

14.3.2012  Amendment to the Regulation – Article 17 of Regulation (EU) No 260/2012 on technical and business requirements for credit transfers and direct debits in euro
15.7.2011Extension to Romanian lei
27.1.2011Application of the Regulation – Direct charging of cardholders for cross-border ATM withdrawalspdf Choose translations of the previous link 
10.3.2010Application of Article 8 of the Regulation – Reachability for direct debit transactionspdf Choose translations of the previous link 
16.9.2009Regulation (EC) No 924/2009 on cross-border payments in the Community
11.7.2002Extension to Swedish Kronor

Preparation

16.9.2009Adoption of Regulation (EC) No 924/2009 on cross-border payments in the Community (PreLex)
15.10.2008  Commission adoption of a Proposal for a Regulation on cross-border payments in the Community

News

3.11.2009Single Euro Payments Area (SEPA): Cross-border direct debits now a reality, IP/09/1665 Choose translations of the previous link 
24.4.2009European Commission welcomes the European Parliament’s adoption of two proposals in the area of payments (on e‑money and cross-border payments), IP/09/637 Choose translations of the previous link 
15.10.2008Commission proposes extension of rules on cross-border euro payments to direct debits, IP/08/1506 Choose translations of the previous link 
26.2.2008EU rules on cross-border euro payments should be extended, says Commission report, IP/08/305 Choose translations of the previous link 

Frequently asked questions (FAQ)

14.3.2012FAQpdf Choose translations of the previous link  on the Regulation on cross-border payments in the Community
3.11.2009SEPA Direct Debit Launch – FAQ, MEMO/09/489 Choose translations of the previous link 
15.10.2008  Proposal for a Regulation on cross-border payments in the Community, FAQ, MEMO/08/621 Choose translations of the previous link 

What to do in case of problems?

  • Read carefully the FAQ.
  • Contact your payment service provider and ask for clarifications and resolution of your problem, if applicable.
  • If you believe that the rules of Regulation (EC) No 924/2009 have been breached by a payment service provider, please contact the national competent authoritiespdf Choose translations of the previous link  (notified by the Member States) responsible for the application of the Regulation in your Member State or in a Member State where the problem appeared.
  • Alternatively, in particular when your problem appears to be a mistake of a bank rather than the incorrect application of the Regulation rules, you may contact the national out-of-court redress bodiespdf Choose translations of the previous link  (notified by the Member States) and ask them to mediate in the resolution of your dispute.