Cross-border payments in euro

Regulation (EC) No 924/2009 on cross-border payments in the Community eliminates the differences in charges for cross-border and national payments in euro. It applies to payments in euro, up to the value of EUR 50 000, in all EU Member States. The basic principle is that the charges for payment transactions offered by a payment service provider (e.g. your bank) have to be the same whether the payment is national or cross-border.

The Regulation applies to all electronically processed payments, including credit transfers, direct debits, cash withdrawals at cash dispensers (ATMs), payments by means of debit and credit cards, and money remittance.

Some conditions may apply depending on the type of a payment transaction. For example, for credit transfers and direct debits, the use of IBAN and BIC when ordering the payment, is obligatory. More information is available in the FAQ section below.

All non-euro area Member States have the possibility to extend the application of this Regulation and to apply the same charges for payments in euro as for payments in their national currency.

Regulation (EC) No 924/2009 has replaced the previous Regulation (EC) No 2560/2001 as of 1 November 2009.

• Study
• Regulation (EC) No 924/2009
• News
• FAQ
• What to do in case of problems?
• Archives & background

Study

Study on the impact of Directive 2007/64/EC on payment services in the internal market and on the application of Regulation (EC) No 924/2009 on cross-border payments in the Community

7.2.2012	Contract award notice 2012/S 25-039713
13.8.2011	Contract notice 2011/S 155-256989

Regulation (EC) No 924/2009

• Regulation (EC) No 924/2009 on cross-border payments in the Community
• Extension to Swedish Kronor
• Extension to Romanian lei

27.1.2011	Application of the Regulation – Direct charging of cardholders for cross-border ATM withdrawals
10.3.2010	Application of Article 8 of the Regulation – Reachability for direct debit transactions
16.9.2009	Adoption of Regulation (EC) No 924/2009 on cross-border payments in the Community (PreLex)
15.10.2008	Commission adoption of a Proposal for a Regulation on cross-border payments in the Community Text of the proposal, COM(2008)640 final Summary of the Impact Assessment, SEC(2008)2599 Impact Assessment, SEC(2008)2598 Press release, IP/08/1506 FAQ, MEMO/08/621

News

Frequently asked questions (FAQ)

3.11.2009	SEPA Direct Debit Launch – FAQ, MEMO/09/489
1.11.2009	FAQ on the Regulation on cross-border payments in the Community
15.10.2008	Proposal for a Regulation on cross-border payments in the Community, FAQ, MEMO/08/621

What to do in case of problems?

• Please read the FAQ carefully.
• Contact your payment service provider and ask for clarifications and resolution of your problem, if applicable.
• If you believe that the rules of Regulation (EC) No 924/2009 have been breached by a payment service provider, please contact the national competent authorities (notified by the Member States) responsible for the application of the Regulation in your Member State or in a Member State where the problem appeared.
• Alternatively, in particular when your problem appears to be a mistake of a bank rather than the incorrect application of the Regulation rules, you may contact the national out-of-court redress bodies (notified by the Member States) and ask them to mediate in the resolution of your dispute.