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Additional tools

Useful links

Other EU institutions and bodies

FIN-NET: Cross-border out-of-court complaints network for Financial Services

  • FIN-NET: presentation, guides and network

International organisations

  • Bank for International Settlements (BIS)
  • Organisation for Economic Co-operation and Development (OECD)

Associations of payment service providers at EU level

  • European Association of Co-operative Banks (EACB)
  • European Association of Payment Service Providers for Merchants (EPSM)
  • European Association of Public Banks (EAPB)
  • European Banking Federation (EBF)
  • European Payments Council (EPC)
  • European Savings Banks Group (ESBG)
  • GSM Europe (GSME)
  • The European Payment Institutions Federation (EPIF)
  • Asociación Española de Entidades De Pago (ANAED)
  • Money Services Business Association (MSBA)
  • Association of UK Payment Institutions (AUKPI)
  • Association Française des Etablissements de Paiement (AFEPAME)
  • Associazione Istituti di pagamento (ASSOIDP)

Associations of payment service users at EU level

  • Association of European Consumers (AEC)
  • Confederation of Family Organisations in the European Union (COFACE)
  • EuroCommerce
  • European Association for Craft, Small and Medium-sized Enterprises (UEAPME)
  • European Association for the Co-ordination of Consumer Representation in Standardisation (ANEC)
  • European Community of Consumer Cooperatives (EuroCoop)
  • European Consumers’ Organisation (BEUC)
  • European Retail Round Table (ERRT)