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Using IMI

User guidance

IMI Handbook


New to IMI?

Checklist: How to get startedpdf(611 kB) Choose translations of the previous link 


How to manage my authority in IMI

The following documents will help you handle your tasks and answer questions that might arise during the day-to-day management of your authority:



How to handle information requests

All standard flows of IMI requestspdf(592 kB) (592 kb)  ­— sending, accepting, answering or forwarding requests – are explained in a brief set of PowerPoint slides.

Below you can find some tips and tricks that can be useful when handling information requests:

In order to facilitate the information exchange between two competent authorities in different countries, IMI makes use of pre-translated questions you can ask your counterpart as well as the possible answers.

These so called QUESTION SETS have been grouped according to the legal area they concern.


My tasks as a coordinator

The short To-do listpdf(309 kB) Choose translations of the previous link   should help you meet your responsibilities as a coordinator. If you need more detailed information on how to carry out your coordinating tasks in IMI, you will find it in the following ppts:


Using IMI in the legal areas

  • IMI and the Services Directivepdf:
    Besides being able to send a request for information to your counterpart, you may:

send services notifications (2 MB)pdf(2 MB)

use the alert mechanism (603 kB)pdf(603 kB) Choose translations of the previous link 

or invoke a case-by-case derogation (57 kB)pdf(57 kB).

You can find more in-depth information in the User guide to IMI and the Services Directivepdf(2 MB) Choose translations of the previous link .


Article 3 contains an obligation to notify certain restrictive measures.

The guidelines on e-Commerce notificationspdf(2 MB) will help you handle this.



Patients considering medical treatment in another EU country can ask the relevant public authority to check via IMI a health professional's right to practice.

The guidelinespdf(584 kB) will help you handle this.

Access to IMI

Only registered users can access the Internal Market Information System (IMI).

IMI training system

If you are new to IMI and you want to familiarise yourself with the system, you can use our training system.

To do so, you first need to register.

Not yet registered?

Your registration request has to be approved by a national IMI coordinator. Only competent authorities can request registration in IMI.