Commission recommends principles to ensure effective protection of consumers in the online gambling services sector
On 14 July 2014, the European Commission adopted the Recommendation on principles for the protection of consumers and players of online gambling services and the prevention of minors from gambling. The Recommendation encourages Member States to pursue a high level of protection for consumers, players and minors through the adoption of principles for online gambling services and for responsible advertising and sponsorship of those services.
The recommendation was announced by the Commission in the Communication “Towards a comprehensive European framework for online gambling”, which was adopted in October 2012.
- Press release
- Frequently Asked Questions
- Text of the Recommendation
- Impact Assessment
A study on behavioural responses was carried out to test a set of consumer protection measures related to online gambling. The study tested the relative effectiveness of different measures and indiviuals’ reaction. It was a source, in part, for the impact assessment.
The Commission services organise workshops to benefit from the knowledge and experience of experts in the field. For each workshop the Commission services invited a select number of specialists across relevant stakeholders so as to provide expertise in the preparation of the recommendations. The views expressed during the workshops are those of the specialists.
- 1st Workshop – 08.04.2013
- 2nd Workshop – 15.05.2013
The following roadmap sets out the context of the initiatives, indicates the issues it will cover and the preparatory work to be carried out in developing the initiatives.
Best practices in the prevention and combatting of betting related match fixing
The recommendation is an initiative announced by the Commission in the Communication “Towards a comprehensive European framework for online gambling”, which was adopted in October 2012. Betting related match fixing is a type of manipulation of sport events and competitions that runs contrary to the principle of fairness of sporting competitions. The responses to the Green Paper consultation carried out in 2011 (IP/11/358), which solicited responses from Member States and interested stakeholders, showed that coordinated efforts against match-fixing were called for.
The Commission sees significant benefits in promoting an efficient exchange of good practices at EU level to prevent this type of match fixing, in enhancing effective cooperation amongst regulators, operators and sport bodies and in setting out minimum conflict of interest provisions. The Commission services are working with Member States, with industry and with other stakeholders in the preparation of the recommendation.
The Commission furthermore already participates actively in the work of the Council of Europe on a possible Convention against manipulation of sports results. The aim of this work is to provide national systems with the tools, expertise and resources necessary to combat this threat.
The following roadmap sets out the context of the initiative, indicates the issues it will cover and the preparatory work to be carried out in developing the initiative.
The Commission organises workshops to benefit from the knowledge and experience of experts in the field.