Retail financial services, Retail policy

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Retail policy


Consultation on Bank accounts

27.3.2012
Consultation for Erasmus/exchange students, deadline: 19.6.2012
20.3.2012

Consultation on Bank accounts, deadline: 12.6.2012
Midday Express, MEX/12/0320

Special Eurobarometer on retail financial services

This Eurobarometer survey examines public opinion in the area of retail financial services (bank accounts, mortgage credit, consumer credit, stocks/bonds/shares, investment funds, insurance and payments). The survey covered 26 856 EU citizens in all 27 EU Member States. It analyses the way in which retail financial services are perceived at the EU level and within individual Member States. It also provides cross-country comparisons and socio-demographic analysis to help understand how different sections of society perceive and use retail financial services. The results show large differences in the financial products and services held by European consumers. Moreover, European consumers are extremely immobile when it comes to financial services; many fail to shop around for financial products and the majority have not switched providers for existing products. Given the level of domestic immobility, it is not surprising that levels of direct cross-border activity also remain low.

17.2.2012

Review of policy for retail financial services

The Commission has engaged in a comprehensive review of the single market to ensure that its policies are fit for the 21st century. Retail financial services represent an important part of this review. Alongside the Communication on a single market for 21st century Europe, the Commission has published a Staff Working Document on its initiatives in the area of retail financial services.

Building on the Commission's strategy for retail financial services outlined in the Green Paper on Retail Financial Services and taking into account the issues identified in the wealth of contributions received, the document identifies several areas where work should be undertaken to improve the competitiveness and efficiency of European retail financial services markets.

Commission staff working paper on initiatives in the area of retail financial services

20.11.2007

Green Paper on retail financial services in the single market

18.9.2007
2.5.2007 Green Paper on Retail Financial Services in the Single Market, COM(2007)226

Public hearing on retail financial services

26.11.2007 Report of the public hearing PDF - 60 KB  
19.9.2007 Programme PDF - 17 KB  
  Hearing documents (speeches, presentations, etc.)  
  Welcome address Jörgen Holmquist PDF - 23 KB
  European Parliament Ieke van den Burg PDF - 13 KB
  Debate 1: Empowering European consumers Eddy Wymeersch PDF - 112 KB
  Debate 2: Enhancing consumer confidence Isabel Mendes Cabeçadas PDF - 36 KBfrançais
Michaela Koller PDF - 907 KB
  European Commission Meglena Kuneva
  European Parliament Arlene McCarthy PDF - 22 KB
  Debate 3: Price, quality and choice for consumers Surd Kováts PDF - 43 KB
Guido Ravoet PDF - 12 KB
Hervé Guider PDF - 183 KB
  Closing address Charlie McCreevy, SPEECH/07/548

Study on interest rate restrictions

15.6.2011 Summary of responses PDF - 61 KB
Replies authorised for publication
25.1.-22.3.2011 Consultation on the final report
September 2010 Final report PDF - 6,8 MB
23.1.2010 Contract award notice, 2010/S 16-020086
27.6.2009 Call for tender, 2009/S 121-175638

Last update: 30.03.2012