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Retail policy

Consultation on Bank accounts

25.7.2012    

Summary of responsespdf Choose translations of the previous link 
Responses authorised for publication
Consultation on Bank accounts
Midday Express, MEX/12/0320 Choose translations of the previous link 

27.3.2012Consultation on bank accounts for Erasmus/exchange students, closed    

Special Eurobarometer on retail financial services

This Eurobarometer survey examines public opinion in the area of retail financial services (bank accounts, mortgage credit, consumer credit, stocks/bonds/shares, investment funds, insurance and payments). The survey covered 26 856 EU citizens in all 27 EU Member States. It analyses the way in which retail financial services are perceived at the EU level and within individual Member States. It also provides cross-country comparisons and socio-demographic analysis to help understand how different sections of society perceive and use retail financial services. The results show large differences in the financial products and services held by European consumers. Moreover, European consumers are extremely immobile when it comes to financial services; many fail to shop around for financial products and the majority have not switched providers for existing products. Given the level of domestic immobility, it is not surprising that levels of direct cross-border activity also remain low.

17.2.2012  

Review of policy for retail financial services

The Commission has engaged in a comprehensive review of the single market to ensure that its policies are fit for the 21st century. Retail financial services represent an important part of this review. Alongside the Communication on a single market for 21st century Europe, the Commission has published a Staff Working Document on its initiatives in the area of retail financial services.

Building on the Commission's strategy for retail financial services outlined in the Green Paper on Retail Financial Services and taking into account the issues identified in the wealth of contributions received, the document identifies several areas where work should be undertaken to improve the competitiveness and efficiency of European retail financial services markets.

Commission staff working paper on initiatives in the area of retail financial services

20.11.2007  

Green Paper on retail financial services in the single market

18.9.2007  
2.5.2007Green Paper on Retail Financial Services in the Single Market, COM(2007)226            

Public hearing on retail financial services

26.11.2007  Reportpdf Choose translations of the previous link  of the public hearing
19.9.2007Programmepdf Choose translations of the previous link 
Hearing documents (speeches, presentations, etc.)  
Welcome addressJörgen Holmquistpdf Choose translations of the previous link 
European ParliamentIeke van den Burgpdf Choose translations of the previous link 
Debate 1: Empowering European consumersEddy Wymeerschpdf Choose translations of the previous link 
Debate 2: Enhancing consumer confidenceIsabel Mendes Cabeçadas PDF - 36 KBfrançais
Michaela Kollerpdf Choose translations of the previous link 
European CommissionMeglena Kunevapdf Choose translations of the previous link 
European ParliamentArlene McCarthypdf Choose translations of the previous link 
Debate 3: Price, quality and choice for consumersSurd Kovátspdf Choose translations of the previous link 
Guido Ravoetpdf Choose translations of the previous link 
Hervé Guiderpdf Choose translations of the previous link 
Closing addressCharlie McCreevy, SPEECH/07/548 Choose translations of the previous link        

Study on interest rate restrictions

15.6.2011Summary of responsespdf Choose translations of the previous link 
Replies authorised for publication
25.1.-22.3.2011Consultation on the final report
September 2010Final reportpdf Choose translations of the previous link 
23.1.2010Contract award notice, 2010/S 16-020086            
27.6.2009Call for tender, 2009/S 121-175638