Retail financial services, Retail policy, Comments on the Green Paper

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Comments on the Green Paper on Retail Financial Services

Member States’ authorities & other public bodies

Czech Republic
      Czech National Bank (CNB) PDF - 30 KB
      Ministry of Finance PDF - 159 KB
Germany
      Deutscher Bundestag PDF - 37 KBDeutsch + annexes PDF - 51-105 KBDeutschDeutschDeutschDeutsch
      Ministry of Finance (BMF) PDF - 7,1 MBDeutsch
Estonia
      Ministry of Finance PDF - 93 KB
Ireland
      Department of Finance PDF - 64 KB
      Financial Regulator PDF - 98 KB
Spain
      Bank of Spain PDF - 58-83 KBespañolespañol
      Ministry of Economy PDF - 118 KBespañol
France  
      Autorité des marchés financiers (AMF) PDF - 94-105 KBfrançais
      French senate PDF - 19 KBfrançais
Cyprus
      Central Bank of Cyprus (CBC) PDF - 9 KB
Latvia
      Ministry of Finance PDF - 192 KBlatviesu valoda
Lithuania
      Ministry of Finance PDF - 27 KB
      State Consumer Rights Protection Authority PDF - 146 KBlietuviu kalba
Hungary
      Ministry of Finance PDF - 16 KB
Malta
      Prime Minister PDF - 25 KB
Norway
      Ministry of Finance PDF - 193 KB
Austria

      Chamber of Labour (BAK) PDF - 82 KBDeutsch
      Economic Chamber (WKO) PDF - 96-104 KBDeutsch
      Ministry of Finance (BMF) PDF - 54 KB
      Ministry of Social Security and Consumer Protection (BMSK) PDF - 68 KBDeutsch

Poland
      Ministry of Finance PDF - 296 KBpolski
Portugal
      Lisbon Consumer Conflicts Arbitration Centre PDF - 10 KB
Romania
      National Authority for Consumer Protection PDF - 20 KB
      National Bank of Romania (NBR) PDF - 26 KB
      Special Projects Initiative (SPI) Romania PDF - 265 KB
Slovenia
      Ministry of Finance PDF - 23-40 KBslovenscina
Slovakia
      Ministry of Finance PDF - 200 KB
Finland
      Bank of Finland (BOF) PDF - 21 KB
      Finnish Consumer Agency & Ombudsman PDF - 31 KBsuomi
      Ministry of Finance PDF - 40 KB
Sweden
      Sveriges Riksdag PDF - 135 KBsvenska
United Kingdom
      Financial Ombudsman Service PDF - 35 KB
      Financial Services Consumer Panel PDF - 137 KB
      HM Treasury PDF - 49 KB
European Union
      Committee of European Insurance and Occupational Pensions Supervisors (CEIOPS) PDF - 1,8 MB

Service providers

ABN AMRO, NL PDF - 86 KB
AEGON N.V., NL PDF - 203 KB
Allianz Polska Group, PL PDF - 90 KBpolska
Association belge des Banques et des Sociétés de bourse (Febelfin), BE PDF - 38 KB
Association Française de la Gestion financière (AFG), FR PDF - 35 KB
Association Française des Intermédiaires Bancaires (AFIB), FR PDF - 58 KBfrançais
Association Française des Sociétés Financières (ASF), FR PDF - 72 KBfrançais
Association of British Insurers (ABI), UK PDF - 53 KB
Association of Czech Building Societies – Asociace českých stavebních spořitelen (AČSS), CZ PDF - 72 KB
Association of Finance Brokers (AFB), UK PDF - 48 KB
Association of German Banks –  Bundesverband deutscher Banken, DE PDF - 861 KB-1,1 MBDeutsch
Association of Independent Financial Advisers (AIFA), UK PDF - 64 KB
Association of International Life Offices (AILO), international PDF - 1,3 MB + annex
Association of Mortgage Intermediaries (AMI), UK PDF - 53 KB
Assogestioni, IT PDF - 90 KB
Assuralia, BE PDF - 119 KB
Austrian Insurance Association – Versicherungsverband Österreich (VVO), AT PDF - 47 KB
Aviva plc, UK PDF - 104 KB
AXA, FR PDF - 17-23 KBfrançais
Banco Bilbao Vizcaya Argentaria (BBVA), ES PDF - 174 KB
Bankenfachverband e.V., DE PDF - 156 KB
Barclays PLC, UK PDF - 63 KB
British Bankers’ Association (BBA), UK PDF - 91 KB
Building Societies Association (BSA), UK PDF - 427 KB
Bundesverband Investment und Asset Management e.V. (BVI), DE PDF - 32 KB
Citi, UK PDF - 56 KB
Comité des Constructeurs Français d'Automobiles (CCFA) & Consel National des Professions de l’automobile (CNPA), FR PDF - 130 KBfrançais
Conference of Financial Companies in Poland – Konferencja Przedsiębiorstw Finansowych w Polsce (KPF), PL PDF - 127 KB
Council of Mortgage Lenders (CML), UK PDF - 127 KB
Crédit Agricole SA, FR PDF - 67-71 KBfrançais
Danish Bankers’ Association – Finansrådet, DK PDF - 53 KB
Deutsche Bank, DE PDF - 76 KB
Deutscher Sparkassen- und Giroverband e.V. (DSGV), DE PDF - 60-112 KBDeutsch
Dutch association of independent financial and insurance advisors – Netwerk Voor Bedrijfsmatig Archiveren (NBVA), NL PDF - 3,6 MB
Dutch Association of Insurance Intermediaries and Financial Advisors (NVA), NL PDF - 8 KB
Dutch Association of Insurers – Verbond van Verzekeraars, NL PDF - 54-59 KB
Dutch Bankers’ Association – Nederlandse Vereniging van Banken (NVB), NL PDF - 47 KB
EuroCommerce, EU PDF - 144 KB
Eurofinas, EU PDF - 79 KB
European Association of Co-operative Banks (EACB), EU PDF - 90 KB
European Banking Federation (EBF), EU PDF - 94 KB
European Banking Industry Committee (EBIC), EU PDF - 100 KB
European Federation for Retirement Provision (EFRP), EU PDF - 296 KB
European Federation of Building Societies (EFBS), EU PDF - 57-60 KBDeutsch
European Federation of Insurance Intermediaries (BIPAR), EU PDF - 104 KB
European Financial Services Round Table (EFR), EU PDF - 267 KB
European Insurance and Reinsurance Federation (CEA), EU PDF - 144 KB
European Mortgage Federation (EMF), EU PDF - 46 KB
European Savings Banks Group (ESBG), EU PDF - 197 KB
Fédération Bancaire Française (FBF), FR PDF - 58-73 KBfrançais
Fédération Européenne des Conseils et Intermédiaires Financiers (FECIF), EU PDF - 94 KB
Fédération Française des Sociétés d'Assurances (FFSA), FR PDF - 150 KBfrançais
Fédération Nationale des Agents Généraux d'Assurances (AGEA), FR PDF - 277 KBfrançais
Federation of Finnish Financial Services – Finanssialan Keskusliitto (FKL), FI PDF - 71 KBsuomi
Fidelity International (FIL), UK PDF - 49 KB
Finance & Leasing Association (FLA), UK PDF - 120 KB
Financial Services Industry, UK PDF - 145 KB
First Data International (FDI), UK PDF - 44 KB
GE Money, international PDF - 127 KB
German Insurance Association – Gesamtverband der Deutschen Versicherungswirtschaft e.V. (GDV), DE PDF - 131 KB + annexes PDF - 55-85 KBEnglishEnglishEnglish
Groupement des Cartes Bancaires (CB), FR PDF - 30 KB
ING, NL PDF - 83 KB
Institute of Financial Services (IFS), MT PDF - 55 KB
International Association of Legal Expenses Insurance (RIAD), international PDF - 74 KB
Intesa Sanpaolo Group, IT PDF - 62 KB
Intrum Justitia, SE PDF - 42 KB
Investment & Life Assurance Group (ILAG), UK PDF - 87 KB
Investment Management Association (IMA), UK PDF - 52 KB
Irish Banking Federation (IBF), IE PDF - 60 KB
Italian Banking Association – Associazione Bancaria Italiana (ABI), IT PDF - 144 KB
Liechtensteinischer Bankenverband (LBV), LI PDF - 45 KBDeutsch
Payments Council, UK PDF - 84 KB
PayPal, EU PDF - 57 KB
PMI Europe, EU PDF - 34 KB
Prudential plc, UK PDF - 33 KB
Raiffeisen Bankengruppe Österreich, AT PDF - 35 KBDeutsch
Raiffeisen Capital Management (RCM), AT PDF - 132 KB
Royal & Sun Alliance Insurance Group Plc (R&SA), UK PDF - 293 KB
Royal Bank of Scotland (RBS), UK PDF - 158 KB
Skandia Life UK Group, UK PDF - 34 KB
Spanish Banking Association – Asociación Española de Banca (AEB), ES PDF - 94 KB
Spanish Confederation of Savings Banks – Confederación Española de Cajas de Ahorros (CECA), ES PDF - 324 KB
Swedish Bankers’ Association – Svenska Bankföreningen, SE PDF - 53 KB
Syndicat des Intermédiaires en Opérations de Banque (SIOB), FR PDF - 47 KBfrançais
UniCredit Group, EU PDF - 93 KB
Visa Europe, EU PDF - 33 KB
World Council of Credit Unions, Inc. (WOCCU), international PDF - 120 KB

Users

Altroconsumo, IT PDF - 45 KBitaliano
Asociación de usuarios de Bancos, Cajas y Seguros (ADICAE), ES PDF - 56 KBespañol
Associação Portuguesa Para a Defesa do Consumidor (DECO), PT PDF - 133 KBportuguês
Association for Consumers’ Protection, RO PDF - 10 KB
Association Force Ouvrière Consommateurs (AFOC), FR PDF - 54 KBfrançais
Association Française des Usagers des Banques (AFUB), FR PDF - 23 KBfrançais
Association of Service Users – Asociácia užívateľov služieb (AUS), SK PDF - 14 KB
British Retail Consortium (BRC), UK PDF - 72 KB
Catalan Consumer Agency – Agència Catalana del Consum, ES PDF - 132 KBespañol
Central Chamber of Commerce – Keskuskauppakamari (KKK), FI PDF - 22 KBsuomi
Centre de recherche et d'information des organisations des consommateurs (CRIOC), BE PDF - 39 KBfrançais
Confederation of British Industry (CBI), UK PDF - 280 KB
Confédération syndicale les familles (CSF), FR PDF - 133 KBfrançais
Consommation, Logement et Cadre de Vie (CLCV), France PDF - 45 KBfrançais
Consumatori Associati, IT PDF - 21 KBitaliano
Consumentenbond, NL PDF - 99 KB
Cyprus Consumers Association, CY PDF - 9 KB
Danish Shareholders Association – Dansk Aktionærforening (DAF), DK PDF - 72 KB
European Community of Consumer Cooperatives (EuroCoop), EU PDF - 122-125 KBfrançais
European Consumers’ Organisation (BEUC), EU PDF - 554 KB
Fédération française des Associations Indépendantes de Défense des Epargnants pour la Retraite (FAIDER), FR PDF - 56 KB
Federation of Finnish Enterprises – Suomen Yrittäjät, FI PDF - 9 KB
Federation of German Consumer Organisations – Verbraucherzentrale Bundesverband (vzbv), DE PDF - 150 KBDeutsch
Finnish Consumers’ Association – Suomen Kuluttajaliitto, FI PDF - 54 KBsuomi
Institut national de la consommation (INC), FR PDF - 56 KBfrançais
National Association for Consumer Protection – Országos Fogyasztóvédelmi Egyesület (OFE), HU PDF - 25 KB
Polish Confederation of Private Employers Lewiatan – Polskiej Konfederacji Pracodawców Prywatnych Lewiatan (PKPP Lewiatan), Poland PDF - 93 KBpolski
Swedish Consumers’ Association – Sveriges Konsumenter, SE PDF - 36 KB
Swedish Shareholders’ Association – Sveriges Aktiesparares Riksförbund (SARF), SE PDF - 130 KB
Test-Achats, BE PDF - 55 KBfrançais
UFC Que Choisir, FR PDF - 19 KBfrançais
Union Nationale des Associations Familiales (UNAF), FR PDF - 7 KBfrançais
Weis Susanne, DE PDF - 12 KBDeutsch

Other

Association of Consumer Credit Information Suppliers (ACCIS), international PDF - 58 KB
Confederation of Family Organisations in the EU (COFACE), EU PDF - 64 KBfrançais
Confederation of the Nordic Bank, Finance and Insurance Unions (NFU), international PDF - 121 KB
Conseil des Notariats de l’UE (CNUE), EU PDF - 134-135 KBfrançais
Consiglio Nazionale del Notariato (CNN), IT PDF - 92-105 KBfrançaisitaliano
David Severn Consulting, UK PDF - 20 KB
Direct Marketing Association (UK) Ltd. (DMA), UK PDF - 150 KB
European Land Registry Association (ELRA), EU PDF - 98 KB
European Social Investment Forum (Eurosif), FR PDF - 65 KB
Fair Isaac Corporation, UK PDF - 89 KB
Financial Services Users’ Forum (FIN-USE), EU PDF - 317 KB
Finnish Union of Insurance Employees – Vakuutusväen Liitto ry (VvL), FI PDF - 34 KB
Institute of Chartered Accountants in England & Wales (ICAEW), UK PDF - 37 KB
Jayr, Marcel, FR PDF - 47 KBfrançais
Joint response from 16 out-of-court redress bodies, EU PDF - 42 KB
Präventionsnetzwerk Finanzskompetenz, DE PDF - 36 KBDeutsch
Schwintowski, Hans-Peter, DE PDF - 108 KBDeutsch
UNI-Europa Finance, EU PDF - 79 KB

 

Last update: 25.09.2012