On-line financial services

• Communications
• Working Documents
• Press releases
• Legislation

Obstacles to both cross-border supply and demand mean that currently there is no significant cross-border trade in retail financial services. The development of e-commerce, together with the introduction of the euro, transforms the business environment and brings an integrated European market in retail financial services within the Union's grasp.

The objective of the Commission is to establish a policy framework that enables consumers and retail investors to access on-line financial services available from throughout the European Union while being fully protected.

Communications

On-line financial services: Commission publishes Communication on application of the E-Commerce Directive (16 May 2003)

• Introduction
• Communication

Commission Communication on e-commerce and financial services  (9 February 2001)

• Frequently Asked Questions

Commission Communication on e-commerce and financial services

• Full text for downloading
  

Working Documents

Date	Subject	Document
03.08.2001	Report on E-commerce and Financial Services to the Financial Services Policy Group
	Presentation
	Full text of the report for downloading
	Internal Market in Retail Financial Services
09.10.2000	Payment by e-purse over the internet, working document
04.07.2000	Payment card chargeback when paying over the internet, working document

Press releases

Legislation

Directive 2000/31/EC on electronic commerce