Changing banks – how was it for you?

Have you recently tried to switch your account from one bank to another (in your home country)?

• Did you find it easy?
• Did you get clear information from your bank on what you had to do?
• Did your new bank help you throughout the process?

To find out whether new banking principles making account switching easier are being implemented properly, we’d love to hear from you about your experience in changing.

This can help us identify and rectify any shortcomings in the system.

Simply fill in the form below (your answers will be kept confidential).