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Retail financial services, Archives, On-line financial services


On-line financial services

Obstacles to both cross-border supply and demand mean that currently there is no significant cross-border trade in retail financial services. The development of e-commerce, together with the introduction of the euro, transforms the business environment and brings an integrated European market in retail financial services within the Union's grasp.

The objective of the Commission is to establish a policy framework that enables consumers and retail investors to access on-line financial services available from throughout the European Union while being fully protected.


On-line financial services: Commission publishes Communication on application of the E-Commerce Directive (16 May 2003)

Commission Communication on e-commerce and financial services  (9 February 2001)

Commission Communication on e-commerce and financial services

  • Full text for downloading
    PDF 71-379 KBCastellanoDanskDeutschEllinikáEnglishFrançaisItalianoNederlandsPortuguêsSuomiSvenska

Working Documents

Date Subject Document
03.08.2001 Report on E-commerce and Financial Services to the Financial Services Policy Group  
Presentation PDF 71-379 KBEnglish
Full text of the report for downloading PDF 71-379 KBESDADEELENFRITNLPTFISV
Internal Market in Retail Financial Services PDF 390 KBEnglish
09.10.2000 Payment by e-purse over the internet, working document PDF 390 KBEnglish
04.07.2000 Payment card chargeback when paying over the internet, working document PDF 55 KB English

Press releases

Date Subject
09.02.2001 Commission aims for integrated retail market by 2005


Directive 2000/31/EC on electronic commerce

Last update: 21.11.2011