Obstacles to both cross-border supply and demand mean that currently there is no significant cross-border trade in retail financial services. The development of e-commerce, together with the introduction of the euro, transforms the business environment and brings an integrated European market in retail financial services within the Union's grasp.
The objective of the Commission is to establish a policy framework that enables consumers and retail investors to access on-line financial services available from throughout the European Union while being fully protected.
On-line financial services: Commission publishes Communication on application of the E-Commerce Directive (16 May 2003)
Commission Communication on e-commerce and financial services (9 February 2001)
Commission Communication on e-commerce and financial services
Directive 2000/31/EC on electronic commerce