Key documents of FIN-NET

• Evaluation of FIN-NET
   
• Consultation on Alternative Dispute Resolution (ADR) in the area of financial services
  • Summary of contributions
  • Replies authorised for publication
     
• FIN-NET – Settling cross-border financial disputes out of court: Consumer guide
   
• FIN-NET form for cross-border financial services complaints
   
• FIN-NET Memorandum of Understanding
  
   
• Commission Recommendation 98/257/EC on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes
   
• FIN-NET activity reports
  • 2010
  • 2008-2009
  • 2007
  • 2001-2006
     
• FIN-NET press releases