Austria
 | Bundesministerium für Justiz (Federal Ministry of Justice)
Neustiftgasse 2 Postfach 63 1070 Wien Österreich / Austria | Maria Wais
Tel.: +43-1-52152-2134 Fax.: +43-1-52152-3207 e-mail: maria.wais@bmj.gv.at Brigitte Süßenbacher Tel.: +43-1-52152-2053 Fax.: +43-1-52152-2829 e-mail: brigitte.suessenbacher@bmj.gv.at |
Belgium
 | Service Public Fédéral Economie, PME Classes moyennes et Energie Direction Générale du Contrôle et de la Médiation Cellule “Veille sur Internet” Boulevard du Roi Albert II, 16 1000 Bruxelles Belgique / Belgium | Cécile Coppin
tel.: 00.32.2.277.83.57 e-mail: cecile.coppin@mineco.fgov.be, eco.inspec@mineco.fgov.be Didier Gobert tel.: 00.32.2.277.85.57 e-mail: didier.gobert@economie.fgov.be website: http://economie.fgov.be |
Bulgaria
 | Ministry of State Administration and Administrative Reform
8, Serdika Str. Sofia Bulgaria | Ms Zlatina Nikolova
Chief Expert, Information Technology Directorate, Ministry of Transport, Information Technology and Communications tel.: +35929492050 e-mail: znikolova@mtitc.government.bg Mr Georgi Prangov State Expert, Information Technology Directorate, Ministry of Transport, Information Technology and Communications tel.: +35929492118 e-mail:tchemaeva@mtitc.government.bg |
Czech Republic
 | Ministry of Industry and Trade
Postal and Information Society Services Department Unit of Information Society Services Na Františku 32 110 15 Prague 1 Czech Republic | Marta Tomková
Tél. : +420 224 852 685 e-mail: tomkovam@mpo.cz |
Cyprus
 | Ministry of Commerce, Industry and Tourism
Trade Section, Department of Services/E-Commerce A. Araouzou, 1421 Nicosia Cyprus | Charalambos Orphanides
e-mail: corphanides@mcit.gov.cy tel.: +357 2286100, +357 22867321 fax: +357 22375120 |
Denmark
 | Forbrugerstyrelsen Forbrugerpolitisk Enhed Amagerfaelledvej 56 2300 København S Denmark | Signe Kristine Salling
Fuldmægtig tel: +45 32 66 92 17 e-mail: ssa@fs.dk website: http://www.forbrug.dk |
Estonia
 | Ministry of Economic Affairs and Communications
Internal Market Department Harju 11 15072 Tallinn Estonia e-mail: infohiskonnateenused@mkm.ee, e-cominfo@mkm.ee | Mario Sõrm
tel.: +372 6 397 678 fax: +372 631 3660 e-mail: mario.sorm@mkm.ee |
Finland
 | Ministry of Justice
P.O. Box 25 FI-00023 Government Suomi / Finland Tel.: +358 9 160 03 Tax. + 358 0 1606 7658 e-mail: e-commerce.contact.point@om.fi | Katri Kummoinen
Senior Advisor, Legislative Affairs e-mail: katri.kummoinen@om.fi tel. +358 9 1606 7514 fax. +358 9 1606 7658 |
France
 | Direction Générale de la Consommation, de la Concurrence et de la Répression des Fraudes (DGCCRF)
du Ministère de l’Economie, des Finances et de l’Industrie (MINEFI) 59 boulevard Vincent Auriol 75703 Paris CEDEX 13 France | Chantal Rubin
tel : +33 1 53 44 90 40 fax : +33 01 53 44 98 00 e-mail: chantal.rubin@finances.gouv.fr |
Germany
 | Bundesministerium für Wirtschaft und Technologie
Ref. VI B 4 – Medienrecht, Medienwirtschaft, neue Dienste Scharnhorststr. 34–37 10115 Berlin Germany | Stefan Altmeppen
tel.: +49-30-2014-6165 e-mail: Stefan.Altmeppen@bmwi.bund.de |
Greece
 | Ministry of Development
General Secretariat of Consumer Directorate for Consumer Policy Kaniggos Sq. 101 81 Athens Greece | Aimilios Leonidis
tel.: +30 210 3893252 fax: +30 210 3822588 e-mail: leonidis@efpolis.gr web: http://www.efpolis.gr |
Hungary
 | Ministry of national development
Akadémia St. 3 1054 Budapest Hungary | Gábor Csiszér
tel.: +36 1 441 2511 e-mail: gabor.csiszer@nfm.gov.hu website: http://www.nfm.gov.hu/en |
Ireland
 | Enterprise, Sectoral and eBusiness Unit
Department of Enterprise, Trade and Employment Kildare Street Dublin 2 Ireland | Sinead Gilligan
SME and eBusiness policy e-mail: sinead_gilligan@entemp.ie |
Italy
 | Ministero dello Sviluppo Economico
Direzione Generale per il Mercato, la Concorrenza, il Consumatore, la Vigilanza e la Normativa Tecnica (DGMCCVNT) Via Sallustiana 53 00187 ROMA Italy e-Mail: dgmercato.segreteria@sviluppoeconomico.gov.it | Antonio LONGO
tel: +39.06.4705 5428 Fax. +39.06.4705 5491 e-mail: Antonio.longo@sviluppoeconomico.gov.it |
Latvia
 | Consumer Rights Protection Centre of the Republic of Latvia
Elizabetes iela 41/43 Riga, LV Latvia | Baiba Vītoliņa
Director tel: +371 7220151 e-mail: Baiba.Vitolina@ptac.gov.lv |
Lithuania
 | Information society development committee
under the Government of the Republic of Lithuania | Rytis Kalinauskas
tel. +370 5 266 51 77 fax. +370 5 266 51 80 e-Mail: r.kalinauskas@ivpk.lt website: www.ivpk.lt |
Luxembourg
 | Ministère de l’Economie
DG3 Energie et Communications, Direction des communications 6, Boulevard Royal 2449 Luxembourg Luxembourg | Raymond Faber
Tél: +352 478 4189 fax: +352 478 4311 e-mail: raymond.faber@eco.etat.lu |
Malta
 | Malta Communications Authority Valletta Water Front Pinto Wharf Valletta VLT 01 Malta | Celia Falzon
Chief of External Relations tel: +356 21336840 fax:+356 21 336846 e-Mail: cfalzon@mca.org.mt |
The Netherlands
 | Ministry of Economic Affairs Netherlands Directorate-General for telecommunications | Paula Westhoven
PO Box 20101, 2500 EC Den Haag tel. +31.70.3796955 e-Mail: p.westhoven@minez.nl |
Poland
 | Ministry of Interior and Administration
Department for Information Technology Systems in Public Administration Wspolna 1/3 00-529 Warszawa | Edward Seliga
Deputy Director, tel. +48 22 529 23 64 fax. +48 22 529 23 92 e-Mail: edward.seliga@mswia.gov.pl |
Portugal
 | Anacom (Autoridade Nacional de Comunicações) | José Barros
e-Mail: jose.barros@anacom.pt tel: 21 721 23 00 fax: 21 721 10 04 website |
Romania
 | National Regulatory Authority for Communications and Information Technology (ANRCTI) | Cristina-Mihaela Stan
Head of IT Regulation Service tel:. +40 21 307 54 76 fax: +40 21 307 54 05 e-Mail: cristina.stan@anrcti.ro website: www.anrcti.ro |
Slovakia
 | Ministry of Economy
Mierová 19 827 15 Bratislava 212 Slovakia | František Jablonický
tel. +421 2 4854 7039, -7139 fax: +421 2 4858 9093 e-Mail: jablonicky@economy.gov.sk website: www.economy.gov.sk |
Slovenia
 | Ministry of Higher Education, Science and Technology
Directorate for information society Kotnikova 38 SI-1000 Ljubljana Slovenia | Katja Gregorcic
tel: +386 1 400 31 44 fax: +386 1 400 32 90 e-Mail: katja.gregorcic@gov.si website: http://www.mvzt.gov.si/en/areas_of_work/information_society/ |
Spain
 | Dirección General para el Desarrollo de la Sociedad de la Información, Ministerio de Industria, Turismo y Comercio
(Subdirección General de Servicios de la Sociedad de la Información) | Jorge Cancio Meliá
tel: 00-34-913462798 fax: 00-34-913461577 e-Mail: jcancio@mityc.es |
Sweden
 | Konsumentverket (Consumer Agency) Box 48 651 02 Karlstad Sweden | Ms Ida Mazzenga
e-Mail: ida.mazzenga@konsumentverket.se tel: + 46(0)771423300 fax: + 46(0)51194195 |
United Kingdom
 | Department for Culture, Media and Sport (DCMS)
First Floor, Department for Culture Media and Sport 2–4 Cockspur Street London SW1Y 5DH United Kingdom | Mr Jeff Alfrod tel: +44 207211 6008 e-Mail: Jeff.Alford@Culture.gsi.gov.uk website: www.culture.gov.uk Mr Nigel Hickson E-mail: Nigel.hickson@culture.gsi.gov.uk website: www.culture.gov.uk |
| EFTA | EFTA Surveillance Authority
Rue Belliard 35 1040 Brussels Belgium | Alfonso Cercas
Officer Internal Market Affairs tel: (+32) (0)2 286 18 15 fax: (+32) (0)286 18 00 e-mail: alfonso.cercas@eftasurv.int |
| Anders Gjoen EFTA Secretariat tel. +32 2 22861759 e-mail: agj@efta.int website: www.efta.int |
||
Iceland
 | Ministry of Business of Affairs
Sölvhólsgötu 7 150 Reykjavik Iceland | Helga Óskarsdóttir
Head of Unit Finance and Administration tel +345 545-8800 e-mail: helga.oskarsdottir@vrn.stjr.is website: www.vidskiptaraduneyti.is |
Norway
 | Ministry of Trade and Industry
Department of Legal Affairs PO Box 8030 Dep, 0030 Oslo Norway | Christian Gløersen
tel: +47 22 24 65 56 e-Mail: cgl@nhd.dep.no |