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A clean and open Internet:
Public consultation on procedures for notifying and acting on illegal content hosted by online intermediaries

Policy Field

  • Internal Market

Target group

All citizens and organisations are welcome to contribute to this consultation. Contributions are particularly sought from hosting service providers, organisations that notify illegal content and civil rights organisations.


  • From 04.06.2012 to 11.09.2012.
  • Attention: A number of respondents have experienced technical problems while trying to respond to the public consultation. We sincerely apologise for any inconvenience caused by such problems. It has been decided to extend the deadline for submitting a response until Tuesday 11 September 2012.


  • Contribute to developing legal certainty, trust and therefore growth in (cross-border) online services, thus enhancing the functioning of the Digital Single Market.
  • Contribute to combating illegality on the internet.
  • Ensure the transparency, effectiveness, proportionality and fundamental rights compliance of notice-and-action procedures.

Roadmap: PDF

How to submit your contribution

We welcome contributions from citizens, organisations and public authorities. Please click here to submit your contribution.

Received contributions will be published on the Internet. It is important to read the specific privacy statement attached to this consultation for information on how your personal data and contribution will be dealt with.

View the questionaire

Contact details

Responsible services:
Internal Market and Services DG,
Unit E.3 – Online services

View the contributions

In the interests of transparency, organisations are invited to provide the public with relevant information about themselves by registering in the Commission’s Interest Representative Register and subscribing to its Code of Conduct. If the organisation is not registered, the submission will be published separately from the registered organisations.

Results of consultation

Protection of personal data and privacy statement