Consultation on the Study on tying and other potentially unfair commercial practices in the retail financial service sector

Policy field
Retail financial services

Target group
All citizens and organisations were welcome to contribute to this consultation. Contributions were particularly sought from consumer organisations, financial services industry and public authorities.

Period of consultation
From 15.1.2010 to 14.4.2010

Objective of the consultation
Building on the work undertaken by the Commission as part of the sector inquiry into retail banking and the results of the public consultation on the Green Paper on the Retail Financial Services in which tying was identified by financial services users as a key barrier to the integration of EU retail financial services markets, the Commission announced its intention to study tying and other potentially unfair practices in the field of retail financial services to measure their impact and to understand why they are used. Against this background, the Commission had commissioned an external study on Tying and other potentially unfair commercial practices in the retail financial services sector.

This consultation sought to collect stakeholders’ reactions to the results of the study as well as to the questions raised in the consultation document, such as the need to address the issue of tying and other identified potentially unfair practices on the EU level.

View the consultation document
  • Final report of the Study on tying PDF - 5,7 MBEnglish and its annexes PDF - 2,5 MBEnglish
  • Consultation paper PDF - 28 KBEnglish

Contact details
Responsible services: Internal Market and Services DG, Unit H3 – Retail issues, consumer policy and payment systems
E-mail: markt-retail-consultation@ec.europa.eu
Postal address:European Commission, SPA2 4/69, BE-1049 Brussels

Number of responses received to this consultation

View the contributions
In the interests of transparency, organisations have been invited to provide the public with relevant information about themselves by registering in the Commission’s Interest Representative Register and subscribing to its Code of Conduct. If the organisation is not registered, the submission is published separately from the registered organisations.

Results of consultation and next steps

Specific privacy statement PDF - 18 KBEnglish

Last update: 06.07.2011