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Retail financial services

Conference on emerging challenges in retail finance and consumer policy, Brussels, 18 November 2014

When?
18.11.2014
Where?
European Economic and Social Committee, “Van Maerlant Building”, 2 rue Van Maerlant, 1040 Brussels, 2nd floor, room EESC (room VM3)

Read the Final reportpdf(2 MB) Choose translations of the previous link 

Read Commissioner Hill's opening address

Presentations

Session I - Safer and simpler financial products

Session II – Behavioural economics and financial services

Session III – What could be next on the EU mortgage credit agenda?

Session IV – Payments: improving users' experience and looking into the future

The main objective of the event is to discuss the topics which, following the financial crisis, are considered to be of high importance in the context of the retail financial services and consumer policy both at national and EU level. In addition, the conference should provide a valuable input to the work programme of the incoming European Commission to be appointed in the summer.

The conference will be an interactive event where we will very much welcome the exchange of views and involvement of all participants. For this purpose, not only will they be invited to ask questions following each of the 4 Panel sessions, but they will also have a chance to take active part in more informal break-up discussions in the afternoon. To prepare for this, we have prepared brief steering notes, which can be found below, and which present in detail conference topics and raise questions which we would like to address in the debates. These notes will also be circulated to the conference participants in advance to the event.

Our intention is to take a closer look at the following issues:

  • Panel 1 will address different product governance policies and the initiatives encouraging financial institutions to offer products which are simple and take into consideration consumers' interests.
    Read the notepdf(556 KB) Choose translations of the previous link 
  • Under Panel 2 we will explore the ways allowing to make a better use of the insights of behavioural economics in policymaking in the area of financial services.
    Read the notepdf(578 KB) Choose translations of the previous link 
  • Panel 3 will look at issues related to the mortgage credit which have been raised in the context of the financial crisis, including helping borrowers in payment difficulties and further facilitating cross-border supply of mortgage credit.
    Read the notepdf(552 KB) Choose translations of the previous link 
  • Panel 4 will discuss latest developments in the area of payments, and the ones to come, in terms of consumers' safety, accessibility and convenience.
    Read the notepdf(533 KB) Choose translations of the previous link 

If you already have any comments or questions with respect to the steering notes that you would like us to address during the conference, please send them to: MARKT-H3-MEETINGS@ec.europa.eu

Click here to download the conference agendapdf(2 MB) Choose translations of the previous link .

The registration to the conference has been closed

Should you have any questions, please contact: MARKT-H3-MEETINGS@ec.europa.eu

Details:

Date:
iCal
18.11.2014
Location:
European Economic and Social Committee, “Van Maerlant Building”, 2 rue Van Maerlant, 1040 Brussels, 2nd floor, room EESC (room VM3)