Overview of main informative websites and complaint channels on on-line privacy threats in the EU Member States

Informative website

Complaint channel

Belgium
België
Belgique

www.spamsquad.be (PPP)

http://economie.fgov.be (government)

www.privacycommission.be (DPA)

www.ecops.be (police)

www.privacycommission.be (DPA)

Bulgaria
България

www.cybercrime.bg (police)

www.cybercrime.bg (police)

Czech Republic
Česká republika

www.uoou.cz (DPA)

www.uoou.cz (DPA)

Denmark
Danmark

www.it-borger.dk (TA)
www.itst.dk (TA)

www.cert.dk (national CERT)

www.forbrug.dk (CA)

www.spyware.dk (private)

www.pc.sikkerhed.dk (private)

Email: spam@forbrugerombudsmanden.dk (ombudsman – for spam)

Email: itst@itst.dk (TA – for spyware and malicious software)

Germany
Deutschland

www.internet-beschwerdestelle.de (ISPA)

www.eco.de (ISPA)

www.bsi-fuer-buerger.de (IT security agency)

www.klicksafe.de (TA)

www.internet-beschwerdestelle.de (ISPA)

Email: whitelist-complaints@eco.de

Email: rufnummernspam@bnetza.de (federal network agency – cold calls and SMS)

Estonia
Eesti

www.arvutikaitse.ee

www.ria.ee (CERT)

www.nupukas.ee (CA)
www.tka.riik.ee (CA)

www.dp.gov.ee (DPA)

www.dp.gov.ee (DPA)

www.tka.riik.ee (CA)

Ireland
Éire

www.dataprotection.ie (DPA)

www.dataprotection.ie (DPA)

www.regtel.ie (industry)

Greece
Ελλάδα

www.dpa.gr (DPA)

www.1020.gr (government)

www.dpa.gr (DPA)

www.synigoroskatanaloti.gr (ombudsman)

Spain
España

www.agpd.es (DPA)

www.inteco.es (national institute of communication technologies)

www.agpd.es (DPA)

www.inteco.es (national institute of communication technologies)

France

www.signalspam.fr (PPP)

www.cnil.fr (DPA)

www.signalspam.fr (PPP)

www.internet-signalement.gouv.fr (government)

www.cnil.fr (DPA)

Italy
Italia

www.garanteprivacy.it (DPA)

www.commissariatodips.it (police)

www.denunceviaweb.poliziadistato.it (police)

Toll free telephone: +39 800 16 66 61

Cyprus
Κύπρος
Kibris

www.cyberethics.info (PPP)

www.dataprotection.gov.cy (DPA)

www.dataprotection.gov.cy (DPA)

www.cyberethics.info (PPP)

www.mtn.com.cy (website of a private ISP)

Latvia
Latvija

www.netsafe.lv (PPP)

www.ddirv.lv (CSIRT)

www.netsafe.lv (PPP)

www.dvi.gov.lv (DPA)

www.ptac.gov.lv (CA)

Lithuania
Lietuva

www.esaugumas.lt (TA)

www.ada.lt (DPA)

www.cert.lt (CERT)

www.cert.lt (CERT)

www.ada.lt (DPA)

www.vartotojoteises.lt (CA)

Luxembourg

www.cases.lu (government)

www.police.public.lu (police)

Hungary
Magyarország

www.baratsagosinternet.hu (PPP)

www.50plusz.net (private)

www.virushirado.hu (PPP)

www.biztonsagosinternet.hu (CERT)

Email: spam-bejelentes@nhh.hu (TA)

Email: cert@cert-hungary.hu (CERT)

www.megelozes.eu (police)

Malta

www.mca.org.mt (TA)

www.police.gov.mt (police)

www.mtcert.gov.mt (CERT)

www.mca.org.mt (TA)

www.dataprotection.gov.mt (DPA)

www.dataprotection.gov.mt (DPA)

police.gov.mt (police)

Netherlands
Nederland

www.spamklacht.nl (TA)
www.consuwijzer.nl (CA, TA and completion authority)
www.waarschuwingsdienst.nl (CERT)

www.spamklacht.nl (TA)
www.meldpuntcybercrime.nl (police)

Austria
Österreich

www.help.gv.at
www.rtr.at

No information available

Poland
Polska

www.uokik.gov.pl (CA)

www.federacja-konsumentow.org.pl (consumer federation)

www.giodo.gov.pl (DPA)

www.uokik.gov.pl (CA)

Portugal

www.anacom.pt (TA)

www.cert.pt (CERT)

www.anacom.pt (TA)

Email: geral@cnpd.pt (DPA)

Romania
România

www.anrcti.ro (government)

www.anrcti.ro  (government)

Email: relatii_cu_publicul@anrcti.ro (TA)

Slovenia
Slovenija

www.arnes.si (CERT)

www.ti.gov.si (government)

No information available

Slovakia
Slovensko

No information available

www.teleoff.gov.sk (TA)

Finland
Suomi

www.ficora.fi (TA)

www.tietosuoja.fi (DPA)

www.cert.fi (CERT)

Sweden
Sverige

www.sitic.se (Swedish IT incident centre)

www.pts.se (TA)

www.surfalugnt.se (PPP)

www.sitic.se (Swedish IT incident centre)
www.epostreklam.konsumentverket.se (CA)

United Kingdom

www.ico.gov.uk (DPA)

www.ukcert.org.uk (CERT)

forms.ico.gov.uk (DPA)