Reports and studies :: 2012 E-communications Household Survey
2012 E-communications Household Survey
15 June 2012
This opinion survey was carried out to keep abreast of trends in electronic communications markets and to assess how EU households and citizens derive benefits from the increasingly competitive and innovative digital environment. For the 2012 edition, an emphasis was laid on tariff transparency, quality of services and consumer switching, in relation with the current policy debate on net neutrality.