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News :: The winners of the European eGovernment Awards: The most outstanding digital public services in Europe

The winners of the European eGovernment Awards: The most outstanding digital public services in Europe

(20/09/2007) Winners of the European eGovernment Awards were announced today at the Ministerial eGovernment Conference in Lisbon. The City of Amsterdam from The Netherlands, the Ministry of Government Administration and Reform of Norway, the City of Besançon from France and the Portal of the Federal Government of Germany each picked up one of the prestigious awards celebrating Europe’s most innovative public services. The prize for the “most inspiring good practice” went to the State Police of Italy as a result of a public vote. The winners were each presented with the European Award Trophy by Vice President Siim Kallas of the European Commission and Minister Silva Pereira of the Portuguese Presidency.

The four award categories, conference themes and winners were :

1. For Better public services for growth and jobs:

Horeca1: " One-stop-shop for Hotel Restaurant Café licences" submitted by the Economic Development Department, City of Amsterdam, The Netherlands.

Horeca1 helps entrepreneurs and SMEs to easily find out which governmental documents they have to obtain for the seven local licences required in the City, by answering questions on-line and filling out a single form.

See : http://www.amsterdam.nl/horeca - Contact: Maurice van Erven, +31 20 55 22737

2. For Participation and transparency empowering citizens and business to influence open government, policy-making and the way public administrations operate and deliver services:

Mypage: Self-service Citizen Portal submitted by Norge.no, portal of the Ministry of Government Administration and Reform of Norway.

Mypage offers more than 200 services for citizens. More than 200,000 users registered on the portal within its first 4 months of its operation

See: http://www.norge.no - Contact: Tor Alvik, +47 576 55024

3. For Social impact and cohesion public services:

Besancon.clic submitted by the City of Besançon, France

Besançon has been recycling computers donated by firms. Once refurnished in a centre for disabled workers, recipients of these computers have included primary schools, hospitals, associations, retirement homes and, since 2006, some schools in Senegal

See: http://www.besancon.fr/index.php?p=510&art_id=1247

- Contact: Claude Lambey, +33 381 615050

4. For Effective and efficient administration:

DVDV "German Administration Services Directory" submitted by BIT the Portal of the Federal Government of Germany

DVDV is a service directory supporting the interworking of on-line public services at a "machine to machine" level. It lists agencies and other providers with their respective services, so that queries can be executed directly by different software applications rather than requiring human intervention.

See: http://www.bit.bund.de/cln_050/nn_373354/BIT/DE/Zentrale__Dienste/DVDV/node.html?__nnn=true - Contact: Martin Haagen, +49 421 361 4740

There was also a public vote to award the Most inspiring good practice for creative solutions to common challenges that inspire others.

OLPS "Online Police Station" submitted by the State Police of Italy

OLPS was launched by the Italian State Police in February 2006. It uses a virtual reality interface to provide general information and on-line assistance. Citizens can download forms, make complaints, receive advice and/or report events of an illegal nature.

See: http://www.commissariatodips.it/ - Contacts: Mauro Valeri ; Maurizio Masciopinto, +39 064065030081

Nominations for the eGovernment Awards were assessed for innovativeness and effective management, real practice results and impact, and relevance and transferability.

Note for editors :

The Ministerial eGovernment Conference “Reaping the Benefits of eGovernment” on 19-21 September 2007 in Lisbon was jointly organised by the Portuguese Presidency of the European Council and the European Commission.

52 of the most successful eGovernment applications by Member States were nominated as candidates for these awards, and invited to exhibit at the conference. Over 300 documented cases of good practice in eGovernment are maintained online at the Commission's exchange site www.epractice.eu, consulted by over 15,000 visitors every month.

Further Information: