Digital Agenda for Europe
A Europe 2020 Initiative

News :: Press pack : Roaming - 11 July 2005

Roaming : Commission warns consumers on cost of using mobile phone abroad and targets lack of price transparency

(11/07/2005) As the peak holiday season approaches everywhere in Europe, the European Commission is warning consumers about the high cost of using their mobile phones while abroad. Known as “international roaming charges”, these prices have been for some time already a concern both to the Commission and national regulators. In spite of first signs of movement in the markets, the Commission is not satisfied that the prices to be paid by consumers already reflect the result of effective competition. The Commission therefore will take measures to enhance the transparency of international mobile roaming charges to allow consumers the choice of the best offer.

"Using your mobile phone while on holiday abroad can still lead to very unpleasant surprises”, warns Viviane Reding, the Commissioner for Information Society and Media. “I am convinced that substantially more progress from the industry is both necessary and possible. We need to get to a stage where consumers can benefit from better deals than they are currently getting."

Roaming website

Additional Information

Commission Press Room: IP/05/901

See also: International Roaming Charges: Frequently Asked Questions

Other:

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