eYouGuide

Topics

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Getting connected
 
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Internet services & Email
 
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Shopping online
 
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Downloading
 
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Uploading & blogging
 
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Online payment
 
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TV/video online & games online
 

Actions

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Protecting privacy ?
Tips and precautions you should take in order to prevent misuse of your personal information online.
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Being informed
What you should know when you deal with online sellers and service providers.
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Terms & conditions
What you should know about the consumer contracts, unfair terms and delivery of goods bought online.
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Advertising & offers
Illegal offers, advertisements and other unfair commercial practices online you should be aware of.
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Safety & security
Concerns about the security of your computer, Internet connection or safety of your online payments.
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Copyright & IPR ?
What you should know about your rights and obligations related to music files, movies, CDs and DVDs and books online.
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Protecting minors
How to protect children form harmful content online.
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Disabled, older people
Access to and use of online services for older people and people with disabilities.
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Who's liable?
How to find who is responsible for illegal content online and for faulty goods sold or advertised on the internet.
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Taking action, redress
Enforcing your rights – how and where?
i2010Directorate General for Health and Consumers
Last update: 5 May 2009 | Top