eYouGuide

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Privacy, safety and security Protecting privacy - Glossary
Tips and precautions you should take in order to prevent misuse of your personal information online. Concerns about the security of your computer, Internet connection or safety of your online payments.
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Being informed
What you should know when you deal with online sellers and service providers.
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Terms & conditions
What you should know about the consumer contracts, unfair terms and delivery of goods bought online.
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Advertising & offers
Illegal offers, advertisements and other unfair commercial practices online you should be aware of.
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Copyright & IPR Copyright & IPR - Manual
What you should know about your rights and obligations related to music files, movies, CDs and DVDs and books online.
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Protecting minors
How to protect children from harmful content online.
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Disabled, older people
Access to and use of online services for older people and people with disabilities.
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Taking action, redress
Enforcing your rights – how and where? How to find who is responsible for illegal content online and for faulty goods sold or advertised on the internet.

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Getting connected
 
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Internet services & Email
 
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Online shopping and payments
 
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Filesharing, networking and blogging
 
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TV/video online & games online
 
 
i2010Directorate General for Health and Consumers
Last update: 5 May 2009 | Top