Closed calls/Studies in progress
Quality of Broadband services in the EU (SMART 2010/0036)
The objective of this study is to look at the
effective speed of the retail broadband services by measuring a number
of key performance indicators such as http download speed, ping
performance, DNS lookup time and packet loss. The study will provide
information on the difference between advertised and effective speed and
comparison between Member States. The overall objective is to assess the
effective quality of the broadband market for end users.
Date for publication in the OJ: 14/08/2010, Reference 2010/S
157-242020
Deadline for download documents: 27/09/2010
Deadline to submit an offer: 4/10/2010
Date for Opening of tenders: 11/10/2010, 10h00
Invitation to tender
,
Draft
service contract
,
FAQ
(updated 27/09/2010)
Broadband Internet Access Cost (SMART 2010/0038)
This study is intended to provide price data on broadband Internet
access costs. Its aim is to provide a comparison between and within
member states and third countries and to monitor the development of
prices. It covers the 27 Member States of the EU plus a number of third
countries. Its results will be used for the benchmarking exercise of the
Digital Agenda.
Date for publication in the OJ: 27/07/2010, Reference 2010/S
143-219460
Deadline for download documents: 19/9/2010
Deadline to submit an offer: 24/9/2010
Date for Opening of tenders: 01/10/2010, 10h00
Invitation to tender
,
Draft
service contract
,
FAQ
Statistical methodologies on Internet as a source of data gathering
(SMART 2010/0030)
Internet traffic flows
(in a broad sense, involving all types of information exchanged through
the internet) can provide a source of data on socio-economic phenomena
complementary to the data usually collected by interviewing internet
user. The traffic generated by the different activities over the
internet can be analysed and processed to obtain statistics on the use
of internet.
The general objective of this study is the proposal of a methodological
framework for new indicators and of a roadmap for implementing at a
large scale the promising applications of the concept of internet as a
data source in the domain of monitoring information society
developments.
Date for publication in the OJ: 24/07/2010, Reference 2010/S 142-218053
Deadline for download documents: 13/9/2010
Deadline to submit an offer: 17/9/2010
Date for Opening of tenders: 27/9/2010, 10h00
Invitation to tender
,
Draft
service contract
,
FAQ
The
Socio-Economic Impact of Bandwidth (SMART 2010/0033)
The objective of the study is to provide an
assessment of the socio-economic impact of very high speed internet. By
"very high speed internet" we mean internet services with at least 30
Mbps download speed. The study should make reference to all technologies
capable of providing such speeds now or in the future. When calculating
the socio-economic impact, the study should elaborate in detail the
deployment and operational costs of networks as well as the benefits to
the people, the businesses and the economy as a whole. Economic as well
as social factors should be evaluated. The study should develop various
scenarios on the future development of internet services and quantify
the impact of higher bandwidth for each scenario. The study should
provide forecasts until 2020 and cover the EU27+4 (including Norway,
Iceland, Croatia and Turkey).
Date for publication in the OJ:
3/07/2010, Reference 2010/S 127-193619
Deadline for download documents: 5/9/2010
Deadline to submit an offer: 10/9/2010
Date for Opening of tenders: 20/9/2010, 15h00
Invitation to tender
,
Draft
service contract
,
FAQ
(FAQ updated on 3/9/2010)
Survey of Schools, ICT and Education (SMART
2010/0039)
The objectives of the study are to collect information on and assess the impact of ICT use in schools for the purpose of teaching/learning. To this end, (an) appropriate survey(s) will be designed and carried out in the 27 EU Member States + Croatia, Iceland, Norway and Turkey and the results assessed and discussed in a study report, also containing an extensive set of data charts and tables. In addition, information on the situation in each country will be prepared in the form of a set of individual country profiles.
Date for publication in the OJ: 22/06/2010, Reference 2010/S
119-179364
Deadline for download documents: 5/9/2010
Deadline to submit an offer: 10/9/2010
Date for Opening of tenders: 20/9/2010, 10h00
Invitation to tender
,
Draft
service contract
,
FAQ
Coping with an ageing population
– Learning from good eHealth and
telecare practices (SMART 2010/0023)
The overall objective of the study is to give an overview of how
different national models of long-term care have reacted to the
challenge of an ageing population and promoted the deployment of home
care services through the use of ICT for older people with chronic
diseases. The study shall also demonstrate the actual and potential
social and economic gains that are associated to these services. The
geographical scope of the study is the EU27, Norway, Iceland, Croatia
and Turkey.
The study will deliver a scoreboard on the openness to innovation
of national models of long-term care in the area of home care services.
Examples of home care services include telecare, telemedicine and
telemonitoring, social alarm systems, electronic health records,
personal health records, teletraining and educational support.
Challenges for a wider deployment of home care services through the use
of ICT, as well as for possible transferability among European
countries, should be described and followed up by relevant policy
recommendations, in order to support further policy developments at
European level.
Date for publication in the OJ: Reference OJS 87 of 5/5/2010
Deadline for download documents: 4/6/2010;
Deadline to submit an offer: 10/6/2010, 16h00
Date for Opening of tenders: 22/6/2010, 15h00
Rules for tenderers to participate in the Opening: See the "Invitation
to tender (point 8)".
Invitation to tender
,
Draft
service contract
NEW (updated on 04/06/10):
FAQ
,
NEW:
Annexes-forms
Identifying and optimising existing Information flows to maximise Awareness and Management opportunities for Energy use and GHG emissions reduction (SMART 2010/0041)
The proposed study will identify practical mechanisms to realise the EU's Vision 2020 of a low carbon, connected economy by directly addressing the "information deficit" in the fields of energy efficiency and carbon footprint management. Today, even where more and better information is beginning to be generated (e.g. carbon footprinting and accounting by certain progressive firms) this information is not being made available usefully in the daily lives of consumers and other economic actors to inform and make possible substantive behavioural change individually or in the market. This "information transparency" remains a sine qua non for meeting the 2020 targets energy efficiency and GHG emissions reduction targets.
A key result of this activity will be to provide a methodology for
identifying which specific information disclosure or flow facilitation
interventions would be likely to have the greatest beneficial effect in
terms of enabling actual behavioural change. Additionally the study
should give insights into behaviour bias issues as they relate to the
"information" or "connected" society.
A second priority will be to Provide specific legislative and non legislative recommendations to maximize the diffusion and consistent use of ICT mediated information creation, transfer and use mechanisms to achieve 2020 GHG emissions reduction and energy efficiency goals.
Date for publication in the OJ: Reference OJS 104 of 1/5/2010;
Deadline for download of all documents: 4/6/2010;
Deadline to submit an offer: 9/6/2010, 16h00;
Date for Opening of tenders: 18/6/2010, 10h00;
Rules
for tenderers to participate in the Opening: See the "Invitation to
tender (point 8)".
Invitation to tender
,
Draft
service contract
,
NEW:
Annexes-forms
Quality of Broadband services in the EU
The study will look at the effective speed
of the retail broadband services by measuring a number of key performance indicators such as http download speed, ping performance,
DNS lookup time and packet loss. Ratios on advertised versus effective speed, effective speeds by
operators and differences between rural and urban areas will be measured. The overall objective is to assess the
effective quality of the broadband market for end users.
Contract Award Notice
Benchmarking deployment of eHealth services
The overall aim of this study is to progress towards the development of a standardised survey on the adoption of ICT and eHealth solutions in hospitals. To this end, it is expected that the contractor will liaise with relevant associations and international organisations and analyse similar studies carried out outside Europe, in order also to overcome as much as possible semantic and terminological differences. The study also aims to identify the main challenges and gaps and some best practices in order to support further policy development in the eHealth field in the framework of the initiative that will follow the i2010 strategy. The study will cover EU27, Norway, Iceland and Croatia.
Enterprise 2.0
The overall objective of this study is to, as clearly as possible, demonstrate the actual and potential gains
for the Information Society in promoting the development and usage of
enterprise 2.0. This means that some evidence of the present and the
potential future economic impact of enterprise 2.0 should be
demonstrated. Best practices on how to implement and use enterprise 2.0
should be provided, with special focus on how enterprise 2.0 can foster
innovation and disruptive changes. Furthermore, challenges for a wider
deployment of enterprise 2.0, such as limited access to high speed
broadband, should be described and followed up by relevant policy
recommendations.
European directory of women and ICT
The subject of the Contract is to prepare
a European Directory of Women and ICT. The Directory will serve as a
searchable database of all major stakeholders, their activities,
interventions, good examples, statistics and indicators and will create
a platform for interaction with regards to product, personal mobility,
development of customised skills, entering or re-entering the labour
market.
Tender
specifications
Awarded to: Papirbredden Innovasjon AS in partnership with T-Soft Ltd.
Framework contract on Support to benchmarking eGovernment
This call,
structured into four separate lots, each covering a broad but distinct
area of expertise, is to provide the Commission with multiple framework
contracts ("cascade system") for:
Lot 1: Web-based benchmarking of public services on-line
Lot 2: Support services to benchmarking impact of eGovernment
Lot 3: Specific reports and case studies
Lot 4: Impact Measurement Workshops
Tender
specifications
Broadband Coverage and take-up EU 27 + 2 - Phase III
The study will support i2010 and the future strategic work by collecting up-to-date, detailed data so as to give a complete picture of the coverage of broadband networks in the enlarged EU. By analysing different variables and bringing forward the methodology developed in previous similar studies, the study will provide a clear map of the coverage and usage of broadband across the EU.
A Single Market for an Information Society: Economic Analysis
The overall aim of this study is to collect and analyse evidence on the
state and development of e-business take-up in the EU vis-à-vis its main
economic partners, with a special focus on issues related to the
internal market. The study will highlight the factors of success and the
obstacles to the take-up of e-business. Linking these results to the
international comparison, it will analyse how e-business has contributed
to economic integration within the EU or how the current lack of
harmonisation in the EU is affecting the take-up of e-business.
Tender specifications
A Single Market for an Information Society: Legal Analysis
The aim of the study is to review the full "acquis communautaire"
which governs new on line services and markets in order to identify its
gaps and its lack of "future proofing" as well as the implementation
hurdles which make it very difficult for EU businesses to exploit fully
the potential of ICT-enabled businesses to operate on a pan-European
basis. The study will, in particular, contribute to clarify consumer's
rights and obligations in the digital environment coming from EU
legislation. It will also analyse how this acquis has contributed to
e-business take-up within the EU or how the complexity of legal
framework in the EU is slowing down this take-up. Finally it will
identify the possible legal or non-legal actions which can be taken at
EU level to promote the take up of ICT.
Tender specifications
Awarded to: DLA Piper
12-13 October 2009 Workshop
Slides
Study on the development of the Information Society in EU rural
development and regional policies: Comparative analysis of current
strategies, implementation approaches, socio-economic impact and future
approaches
To assess past (2000–2006) and future (2007–2013) ICT expenditure in
structural and rural development policies as a basis for a comparative
analysis of the strategic approaches/plans covering planning,
management, implementation and monitoring/benchmarking issues. The aims
are:
-
to identify the most successful (high impact) strategies/projects and critical features of unsuccessful (low impact) ones,
-
to report on successful projects/approaches that demonstrate significant socio-economic impacts on the area concerned,
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to make recommendations for the reorientation of EU policy and actions in the context of the digital divide (within the i2010 framework) and for improving the efficiency and effectiveness of planning, management, implementation and monitoring of IS/ICT measures supported with EU funds.
Tender specifications
Awarded to: Danish Technological
Institute and partners
The Economic Impact of ICT
This study aims at the construction of a conceptual framework,
substantiated by evidence and a reflection on future trends, on the
economic impact of ICT. The objective is to explore, document and
analyse how ICT impacts on competitiveness, economic growth, the
development of the knowledge economy, as well as on globalization. The
analysis will be primarily focusing on the European Union, but it will
also underline the differences with respect to the United States and
Japan.
Tender specifications
Awarded to: Enterprise LSE
The Social Impact of ICT
This study aims at the construction of a conceptual framework,
substantiated by evidence and a reflection on
future trends, on the social impact of ICT. The objective is to explore,
document and analyse how ICT impacts
and improves the daily lives of citizens of Europe, and of society at
large.
Tender specifications
Awarded to: University of Siegen and partners
Broadband Internet Access Cost
This study is intended to provide price data on broadband
Internet access costs. Its aim is to provide a comparison between and within
member states and third countries and to monitor the development of prices.
It covers the 25 Member States of the EU plus Norway and Iceland and Japan,
Korea, Canada and the USA. Its results will be used for the benchmarking
exercise for the i2010 initiative. They will also form part of the Commission’s
report to the European Parliament and Council on the transposition and
implementation of the current regulatory package.
Tender specifications
Awarded
to: Van Dijk
For more information on this policy area, see the
Broadband Gap (Digital Divide) section.
Broadband coverage in Europe
The objective of the present study is to collect data on broadband coverage,
take-up and speeds distinguish between urban/suburban and rural areas and across
access technologies.
Terms of reference:
Awarded to: Idate
See the
Benchmarking section, for
the results so far.
For more information on this policy area, see the
Broadband Gap (Digital Divide) section.
Measures to increase trust and confidence of consumers in the Information Society
The objective of the study is to support the i2010 initiative by analysing
the origins as well as the impacts of the current lack of confidence in the
information society products and services, and to make proposals to the
Commission on how to engage all stakeholders in developing a consumer
perspective.
Terms of reference:
Awarded to: Empirica
Slides:
-
Consumer issues in selected Information Society products/services (
) -
Findings from the Empirica/DIW Internet Consumer Survey 2007 (
) -
National action across the Europe - an overview of current practice (
),
presented by the contractors during the Workshop organised on the 8th of March 2007. The objective of the workshop was to present and to validate the preliminary findings of the study.