2006 Eurobarometer survey: prices still far too high say many Europeans
Europeans are afraid to use their mobile phones when travelling because they believe that the cost is still too high, according to a Europe-wide survey. European consumers are also still confused as to prices for roaming and they believe the EU should step in to make sure that prices for making and receiving calls on mobile phones when travelling in other EU countries are not a lot higher than those at home.
The main survey findings have emerged from a special Eurobarometer report on roaming published on November 7, 2006.
Results at a glance
An overwhelming majority (70%) of respondents support the need for EU rules to lower roaming costs across the EU.
- 68% would support EU intervention to bring down roaming charges for SMS, a view shared by 78% of mobile phone users aged 15-24.
- 24,565 people from all 25 EU countries were questioned in September 2006.
- 44% of EU citizens who have a mobile phone travel to another EU country at least once a year.
- A large majority use their phone less when travelling abroad. This attitude is particularly stronger among younger mobile phone users and students. 81% say that the high cost is the biggest deterrent.
- 15% of travellers either do not take their phones on holiday or switch them off completely.
- 21% only use SMS when roaming.
- 59% say they would use their phones more if charges were lower.
- Around 43% of users are still confused as to the prices they pay for making or receiving calls abroad.