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Roaming in Europe - a family experience
Calling from abroad
High roaming charges make consumers switch off their mobile phones when abroad.
Reasonable prices would make consumers use their mobile phones more. For calling home when abroad, prices must be reasonable.
Receiving calls abroad
For many, mobile phones are a security and emergency tool. Currently, consumers are completely at the mobile operator's mercy. And many are afraid to answer the phone.
We say: European citizens should not worry about high charges when they receive a call.
Making a local call while abroad
Why do consumers have to think twice before using their phone to make necessary local calls?
Holiday-makers and business travellers alike should not have to worry about the price for calling a taxi or booking a restaurant.
Make costs transparent!
Finding out what you pay for your mobile phone calls while abroad is, in many cases, a nightmare.
Transparency helps build trust. And with trust, comes more mobile use.
To know what you pay, we say: prompt and accurate information from your operator.