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Improving usability and accessibility
The Tenuta usability and accessibility support site contains information about usability and accessibility for eTEN projects.
Usability contributes to accomplishing business goals and is about making products and systems easier to use; matching them more closely to user needs and requirements.
Accessibility is about making sure the broadest range of people, with the broadest range of abilities and disabilities can use your site or product. In particular it helps make websites and online services easier for people with disabilities and elderly people to access and use.
As coordinator of the Tenuta project, the University of York will continue to maintain the Tenuta web site with advice on how to improve usability and accessibility, many useful links, relevant FAQs and a number of interesting case studies from the Tenuta project.
About the Tenuta Support Action
The eTEN Tenuta Support Action project helped to improve the accessibility and usability of eTEN e-service projects by providing guidance on how to design solutions that are not only accessible to the widest possible user base including people with disabilities and older people, but also easy to use for everyone. Qualified assistance was given at no cost to eTEN project consortia partners through support tailored to the project and general training courses.
Over a two year period (2005-2007), Tenuta not only promoted the importance of usability and accessibility through four training courses, but also helped twenty six projects from most themes (e-government, e-health, e-inclusion, learning and culture) in the eTEN programme with professional usability and accessibility support including:
- On-site assistance based on pragmatic usability and accessibility
- Review of projects, audits of e-solutions and recommendations for improvements
- Assistance to help projects put usability and accessibility programmes into practice
- Tailored training courses in usability and accessibility
- Email and telephone support by Tenuta consultants
Further information
If you are interested in further information about the Tenuta project or in obtaining qualified professional support in the areas of usability and accessibility, you can contact us by email at tenuta@cs.york.ac.uk
- Prof. Helen Petrie (accessibility)
- University of York
- Dr Nigel Bevan (usability)
- Professional Usability Services
- Nigel Claridge (usability)
- Scandinavian Usability Associates