eInclusion is defined to include services that strengthen the European social
model; address the specific needs of people with disabilities, the elderly and
the socially disadvantaged; contribute to overcoming socio-economic, geographic
and cultural barriers; and favour the prevention of new risks of "digital
Services should be adapted to the particular needs of disadvantaged groups (in the special context of access to eBusiness solutions this includes SMEs), promote independence and assist participation in society for the widest possible range of users. Objectives include access to government services, education, employment, new forms of business and commerce, website accessibility, access to eServices and access to telecommunications and broadcasting as well as services such as assistive technology service delivery.
eInclusion page on eEurope 2005 website:
eInclusion page on Culture & Society website:
To view eTEN Project Officer(s) responsible for this theme, please go to the Contacts Page and select the link "European Commission eTEN Unit".