ACTIVITIES :: eSafety :: eCall
eCall: Time saved = lives savedIn case of a crash, an eCall-equipped car automatically calls the nearest emergency centre.
eCall cuts emergency services response time. It goes down to 50% in the countryside and 60% in built-up areas. The quicker response will save hundreds of lives in the EU every year. The severity of injuries will be considerably reduced in tens of thousands of cases. You can also make an eCall by pushing a button inside the car. Witnessing an accident, you can thus report it and automatically give the precise location. As eCall normally 'sleeps', it does not allow vehicle tracking outside emergencies. |
eCall : The crashed car calls 112! explained ADAC Infogramm, click to enlarge Version française (FR) ; Versione italiana (IT) |
- Our eCall facebook page is live: https://www.facebook.com/ecallEU
- important eCall Recommendation adopted by the European Commission on 8 September 2011 (plus press release)
- important eCall Impact Assessment (full text, Executive Summary. and opinion of the Impact Assessment Board)
- eCall Videos
- eCall Factsheet
- eCall Presentations in languages other than English
- Memorandum of Understanding
- HeERO (Harmonised eCall European Pilot Project)
- eCall Toolbox
- eCall Standards
- Commission Communications
- eCall Consultation
- FAQ on eCall (Read more general questions)
eCall Recommendation
Today, 8th September 2011, the European Commission adopted a Recommendation addressing the EU Member States and asking them to call on the mobile network operators to set up their networks in a way that they correctly transmit automatic 112 emergency calls generated by cars (eCalls). The adoption of this Recommendation is the first step of a tripartite legislative process. Later on, legislative initiatives on the eCall device to be fitted into the cars and on the technical specifications of the emergency call centres will follow.
Read the eCall Recommendation (in any of the official languages) adopted by the European Commission on 8 September 2011
Read the Press Release (in any of the official languages) on the adoption of the Recommendation.
Take a look at the video showing Commissioner Kroes' eCall presentation at the European Parliament's Transport Committee today (8th September 2011).
Take a look at the eCall infogramm and 3-minute video.
eCall Impact Assessment
The eCall Impact Assessment was made in 2010/11 to answer the question which policy option to follow for the implementation of eCall. The assessment clearly showed that the mandatory introduction of eCall was the only way to bring eCall's benefits to the citizens.
Read the eCall Impact Assessment (full text - .pdf, 3,5 MB)
Read the eCall Executive Summary of the Impact Assessment (.pdf, 40 KB).
Read the Opinion of the Impact Assessment Board (.pdf 149 KB).
eCall Videos
Watch eCall featuring in the Euronews Futuris video "Safer roads ahead", aired on 26 July 2012 in 12 languages
Watch a 2-minute video on eCall by the European Parliament in 22 European languages (published on 25 June 2012)
Watch a 40-second video on eCall as part of the Internet of Things (published on 12 January 2012)
Watch a 3-minute video on how eCall saves lives.
Watch a comprehensive 15-minute video showing the development of eCall until May 2011.
eCall Presentations in languages other than English
eCall - Funktionen und Stand der Umsetzung (17. April 2012)
Implementación del servicio eCall (23 Febrero 2011)
Memorandum of Understanding
The Memorandum of Understanding for Realisation of Interoperable In-Vehicle eCall is released for signature.
See the List of signatories.
HeERO (Harmonised eCall European Pilot Project)
HeERO is an international pilot project preparing the general roll-out of the EU-wide seamless eCall service. In running national and cross-border pilot projects, HeERO will prove that eCall is operational and ready for becoming a reality for all European citizens. HeERO's consortium includes 8 EU Member States (Czech Republic, Finland, Germany, Greece, Italy, the Netherlands, Romania and Sweden) and Croatia. In cooperation with Croatia, Finland and Romania, the Russian Federation will demonstrate in cross-border trials that eCall and its ERA-GLONASS emergency call service can interplay without any friction. HeERO started on 1 January 2011 and will end on 31 December 2013. The European Union will provide 5 million Euro to the project's overall budget of 10 million Euro.
Read the HeERO factsheet.
Go the the HeERO website : www.heero-pilot.eu
Commission Communications
21/08/2009 - Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions - eCall: Time for Deployment.
Citizen's Summary EU Proposal - Road accident alert system (eCall)
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Related press release: Last call to implement car safety system voluntarily
23/11/2006 - Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions - Bringing eCall back on track - Action Plan (3rd eSafety Communication)
14/09/2005 - Communication from the Commission to the Council, the European Parliament, the European Economic and Social Committee and the Committee of the Regions - The 2nd eSafety Communication - Bringing eCall to Citizens
15/09/2003 - Communication from the Commission to the Council and the European Parliament - Information and Communications Technologies for Safe and Intelligent Vehicles.
eCall consultation
The public consultation on eCall, running from 19 July to 19 September 2010, is closed.
Read the results.
- Position papers received in response to the public consultation:
- Les Autorités Françaises


- The United Kingdom's Department for Transport


- European Automobile Manufacturers' Association (ACEA)
- The Motorcycle Industry in Europe (ACEM)


- European Association of Automotive Suppliers (CLEPA)

- Fédération Internationale de l'Automobile (FIA)


- The Global Systems for Mobile Communications Association (GSMA Europe)


- IBM


- QUALCOMM


Last update 16/08/2012
Even if no passenger is able to speak, e.g. due to injuries, a 'Minimum Set of Data' is sent, which includes the exact location of the crash site. Shortly after the accident, emergency services therefore know that there has been an accident, and where exactly.
