Internal Markets

eGovernment should support the further construction of digital single market. There is a need to do ground breaking work: the delivery of cross-border services and the stimulation of mobility for citizens and businesses. Substantial problems remain to be solved in the transferability of public services such as those related to social security, health benefits, pensions and other personal services. Obstactles impeding eProcurement across borders need to be removed. The current barriers can be broken down by means of high quality eGovernment services, by facilitating mobility for citizens and businesses, and by creating synergies in eGovernment solutions.

Cross-border cooperation between public administrations governed by different cultures, languages, legal traditions, incentives and concerns is certainly a challenge. The actions proposed to reinforce the digital single market aim to strengthen cooperation in order to deliver an easier provision of eGovernment services for businesses and citizens across borders.

Priority 2.1: Seamless Services for Businesses
- Action 15: Outcomes assessments of PEPPOL and SPOCS
- Action 16: White paper on practical steps to inter-connect eProcurement capacity across the internal market
- Action 17: Roll out cross-order services based on the results of PEPOL and SPOCS
- Action 18: ‘Second generation’ of points of single contact
Priority 2.2: Personal Mobility
- Action 19: Supervision of the exchanges of best practice, coordination of the efforts for development of eDelivery services
- Action 20: Cross-border and interoperable eDelivery services for citizens
Priority 2.3: EU-wide implementation of cross-border services and new services
- Action 21: Study of the demand for cross-border services, assessment of the organisational, legal, technical and semantic barriers
- Action 22: Agreement on key cross-border public services
- Action 23: Roll out Large Scale Pilot projects and start new ones, coordination and re-use of results & solutions
- Action 24: Implementation of cross-border eEnvironment services