Efficiency and Effectiveness of Governments and Administrations

This priority includes the reduction of administrative burdens and introduces the topic of organisational change in the European eGovernment agenda. The latter includes the horizontal integration of processes across administrative boundaries, the vertical integration of front and back-end processes as well as the collaboration with private and civic parties. In addition, this priority meets a legitimate concern to make the best use of ICT to reduce the carbon footprint.

Priority 3.1: Improving Organisational Processes
- Action 25: Facilitate exchanges of experience, successful solutions and applications, exploring new approaches improving organisation process
- Action 26: Transformation of ePractice.eu in experience exchange and information tool
- Action 27: Implementation of the eCommission Action Plan for 2011-2015
- Action 28: Programme for staff exchanges between Members State’s administrations
Priority 3.2: Reduction of Administrative Burdens
- Action 29: Sharing of experiences on implementation of the ‘once-only’ registration principle and on electronics procedures and communications, cost-benefit analysis and roadmap design
Priority 3.3: Green Government
- Action 30: Study on eGovernment potential to reduce carbon footprint
- Action 31: Indicators and evaluation procedures for measuring the reduction of the carbon footprint thanks to eGovernment services