Commission homepage

EUROPA - Europe's Information Society Thematic Portal

European Commission > Information Society
Language navigation: de fr en es it pl

ACTIVITIES :: 112 :: 112 in Czech Republic                                                    

 

Czech Republic 112 in Czech Republic

 

  1. Is 112 the main emergency number in Czech Republic?

    • No, other numbers are working alongside 112

 

  1. Can I call 112 from fixed phones and public pay phones?

    • Yes

     

  2. Can I call 112 from mobile phones?

    • Yes

  3. Can I reach 112 by another means than voice calls?

    • No

     

  4. If I live in Czech Republic and my mobile network does not cover the area I am in but another mobile network does, can I still call 112 (national roaming)?

    • Yes

     

  5. If I am visiting Czech Republic, can I call 112 through the mobile phone subscription I use in my home country (international roaming)?

    • Yes

     

  6. Can I call 112 from a mobile phone that does not have a SIM card?

    • Yes

     

  7. How long does it take for the 112 operator to answer my call?

    • All calls are answered within 20 seconds

     

  8. When calling 112 in Czech Republic, what languages are spoken?

    • Operators can speak English and German.
      French, Spanish, Italian and Russian calls can be answered by transferring the call to another emergency centre.
       

  9. If I am unable to tell the 112 operator where I am, will the emergency services be able to locate me?  If so, how quickly?

    • Yes, immediately

     

  10. In Czech Republic, how many people know that they can call 112 from anywhere in the EU?

    • 59%

     

  11. Who can I contact in Czech Republic to share my experience or concerns regarding the use of 112?

    • You can refer to the following contact information:
      Ministry of Interior - General Directorate of Fire and Rescue Service, Operational Management Department
       

 

Disclaimers: the data is based on the information provided by Member States in the Communications Committee (COCOM) in January 2011 and on the Eurobarometer Survey on 112 (February 2011). External sites are not endorsed by the European Commission, they are given for information purposes only.