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Winners of 4th European eGovernment Awards

On 19 November 2009, the fi ve winners of the 4th European eGovernment Awards were announced at a ceremony held during the 5th Ministerial eGovernment Conference in Malmö. The winners are:

Category 1: eGovernment supporting the Single Market:
EU-OPA, the European Order for Payment Application (Austria and Germany)

Category 2a: eGovernment empowering citizens:
Genvej (Denmark)

Category 2b: eGovernment empowering businesses:
MEPA, the Public Administration eMarketplace (Italy)

Category 3: eGovernment enabling administrative effi ciency and effectiveness:
Licensing of Hunters via the ‘Multibanco’ ATM Network (Portugal)

Public prize:
SMS Information System (Turkey)

The 4th edition of the prestigious European eGovernment Awards recognises the most innovative electronic solutions developed by public authorities in Europe to facilitate citizens’ and business’ access to public services, reduce the administrative burden and increase public administration efficiency.
The winners were selected from 52 finalist projects managed by public authorities at the local, regional or national level in 17 different European countries, and providing either local or cross-border facilities.

Detailed information on the five winners, all the other finalists and a further 56 projects that received a ‘good practice’ label can be found on

All finalists participated in a major exhibition organised during the Malmö conference to promote their projects.
A committee of independent judges visited the exhibition and selected the fi ve winners from the fi nalists. The public prize was awarded following online voting through the web portal

The European eGovernment Awards are an initiative of the European Commission, organised every two years,coinciding with regular high-level EU eGovernment conferences. Since their launch in 2003, these awards support the implementation of European eGovernment policy and strategies, and facilitate the exchange of good practices.

Category 1
eGovernment supporting the Single Market
The European Order for Payment Application
– EU-OPA (Austria and Germany)

EU-OPA is an IT application for the electronic processing of the European order payment procedure. It simplifi es, speeds up and reduces the costs of litigation in cross-border cases concerning uncontested pecuniary claims. It has proven its value in Germany and Austria by cutting processing times in courts.

Category 2a
eGovernment empowering citizens
Genvej (Denmark)
Genvej provides self-service access to all relevant public-sector information and services. It was developed by the Gentofte Kommune municipality, near Copenhagen, and integrated with a number of regional, national and private partners. Genvej directs users to data and online services such as passport applications, school enrolment and healthcare related services.

Category 2b
eGovernment empowering businesses
The Italian Public Administration

eMarketplace – MEPA
MEPA is an eProcurement solution in which any Italian public administration can buy goods and services purchased according to EU procurement rules. Public buyers can search for, compare and purchase products. Suppliers, mostly SMEs, can optimise their selling strategy by specifying new price conditions or new products in real time.

Category 3
eGovernment enabling administrative
efficiency and effectiveness

Licensing of Hunters via the ‘Multibanco’ ATM
Network – AFN/MB (Portugal)
The National Forest authority of Portugal offers easy and convenient access to hunting licenses via an electronic interbank network of ATMs. Users can purchase licenses using their hunter cards and taxpayer identifi cation numbers. The service is accessible 24/7 from anywhere in the country.

Public prize
In addition, an eGovernment prize was awarded by the public to SMS Information System – SMS INFO (Turkey) through an open online voting process hosted by the ePractice community (see SMS INFO offers a subscription service for lawyers and citizens, enabling them to get information on ongoing cases, dates of court hearings, as well as lawsuits or claims against them by SMS.
This service does not replace official notification but allows all parties to receive information instantly so that they can take all necessary steps to prevent infringement and deprivation of their legal rights.

Editorial published in Synergy 13 - December 2009