Providing clear rules and reliable information to patients regarding access and reimbursement for healthcare received in another EU country. The new "national contact points" will do this.
Meeting patients' expectations of the highest quality healthcare, which are even higher when they seek treatment away from home. The information given by national contact points on healthcare quality and patient safety will help them make informed choices before going abroad for healthcare.
Ensuring EU countries work closer together in the interest of patients.
Clearing up years of legal uncertainty. The new rules also strike the right balance between maintaining the sustainability of health systems while protecting patients' right to seek treatment outside their home country.
Directive 2011/24/EU on patients’ rights in cross-border healthcare clarifies the rules on access to healthcare in another EU country, including reimbursement.
EU countries had until 25 October 2013 to pass their own laws implementing the Directive.
In September 2015, the European Commission presented a report on the operation of the Directive(401 KB) .
Statement by Health Commissioner, Tonio Borg, on the entry into force of the Directive on Patients' Rights in Cross-border Healthcare
Questions and answers
Your questions on cross-border healthcare
National contact point
On application of your rights to access healthcare in another EU country, consult Your Europe portal under section Health.
Please contact National Contact Point(306 KB) in your country for more detailed information.
View the video(19 MB)
'To know before you go'(4 MB)