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Internal Market, Industry, Entrepreneurship and SMEs

A ‘product contact point’ has been set up in every EU country, as required by Regulation 2019/515 on the mutual recognition of goods. The contact points provide free of charge information within 15 days in response to queries related to Regulation 2009/515 on the mutual recognition of goods.

The role of the product contact points (PCPs) is to provide information on

  • Regulation 2019/515 on the mutual recognition of goods
  • the implementation of EU harmonisation legislation on products

Information on the mutual recognition of goods

The product contact points (PCPs) have to provide the following information online, related to the territory in which they operate

  • information on the principle of mutual recognition and the application of Regulation 2019/515
  • direct contact details for the competent authorities
  • the remedies and procedures available in the event of a dispute between the competent authority and a business, including the problem solving procedure provided by the SOLVIT service

PCPs are also obliged to provide at the request of a business or a competent authority of another EU member country

  • any useful information, such as electronic copies of, or online access to, the national technical rules and national administrative procedures applicable to specific goods, or goods of a specific type, in the territory in which the PCP is established
  • information on whether those goods, or goods of that type, are subject to prior authorisation under national law in the territory in which the PCP is established

Information on the implementation of EU product legislation

In accordance with Article 8(2) of Regulation 2019/1020 on market surveillance and compliance of products, the product contact points provide economic operators, at their request and free of charge, with information concerning the national transposition and implementation of Union harmonisation legislation applicable to products. Union harmonisation legislation covers a wide range of non-food products and includes, in particular, the legal acts listed in Annex I to Regulation 2019/1020.

The PCPs are encouraged to provide their services in several languages and to provide personalised advice to users.

Contact information

The contact information of Product Contact Points is provided based on the request of the data subject and is made public to facilitate citizens and companies wishing to contact them.
  Country Name Phone (p), fax (f) Email WWW
Austria - (p) +43 1 71100-805555 serviceatbmdw [dot] gv [dot] at (service[at]bmdw[dot]gv[dot]at) website (and EN version)
Office name Bundesministerium für Digitalisierung und Wirtschaftsstandort
Product category All
Role -
Address Stubenring 1, 1010 Wien, AT
Working hours -
Last update 23 September 2019
Belgium   (p) + 32 (0)2/277 53 36 pcpateconomie [dot] fgov [dot] be (pcp[at]economie[dot]fgov[dot]be) website
Office name FPS Economy, SME, self-employed and Energy General Direction Quality and Security Division Quality and Innovation
Product category All
Role -
Address Koning Albert II-laan 16 - 2nd floor (NG III), Bruxelles, 1000, BE
Working hours -
Last update 22 July 2019
Bulgaria NIKIFOROVA VELICHKOVA Jana (Ms) (p) +359 2 940 7336; +359 2 940 7580; + 359 2 940 7565
(f) +359 2 987 8952
infopointBGatmi [dot] government [dot] bg (infopointBG[at]mi[dot]government[dot]bg) -
Office name Ministry of Economy, Energy and Tourism, Technical Harmonisation and Consumer Policy Directorate. Technical Harmonisation - Foods and Horizontal Policy Unit
Product category All
Role -
Address -
Working hours -
Last update 10 October 2011
Croatia - (p) +385 1 610 6825
(p) +385 1 610 6356
pcpatmingor [dot] hr (pcp[at]mingor[dot]hr) website
Office name Product Contact Point Croatia - Ministry of Economy
Product category -
Role -
Address Ulica grada Vukovara 78, 10000 Zagreb, HR
Working hours -
Last update 5 August 2021
Cyprus KYPRIANOU Nicos (Mr) (p) + 357 22 409 309
(f) + 357 22 754 103
nkyprianouatmcit [dot] gov [dot] cy (nkyprianou[at]mcit[dot]gov[dot]cy) website
Office name Cyprus Organization for the Promotion of Quality
Product category All
Role -
Address 13-15, A. Araouzou Str., Nicosia, CY
Working hours -
Last update 10 February 2020
Cyprus CHRISTOFI Christina (Mrs) (p) + 357 22 409 353 chchristofiatpapd [dot] mof [dot] gov [dot] cy (chchristofi[at]papd[dot]mof[dot]gov[dot]cy) website
Office name Cyprus Organization for the Promotion of Quality
Product category All
Role -
Address 13-15, A. Araouzou Str., Nicosia, CY
Working hours -
Last update 10 February 2020
Czech Republic - (p) +420 224 221 701 procopatmpo [dot] cz (procop[at]mpo[dot]cz) website
Office name ProCoP, Department for European Affairs and the Internal Market, Ministry of Industry and Trade
Product category All
Role -
Address Na Frantisku 32, Praha - Prague, 11015 Praha 1, CZ
Working hours -
Last update 19 January 2018
Denmark - (p) +45 35 46 62 00
(f) +45 35 46 60 01
pcpaterst [dot] dk (pcp[at]erst[dot]dk) website
Office name Danish Business Authority
Product category All
Role -
Address Dahlerups Pakhus. Langelinie Allé 17, DK-2100 Copenhagen, DK
Working hours -
Last update 06 November 2012
Estonia - (p) +372 625 6405
(f) +372 6313660
pcpatttja [dot] ee (pcp[at]ttja[dot]ee) website
Office name Product Safety and Consumer Protection Division, Internal Market Department
Office name (en) Ministry of Economic Affairs and Communications
Product category All
Role -
Address Harju 11, 15072 Tallinn, EE
Working hours -
Last update 3 May 2021
Finland KUMPULAINEN Minna (Ms) (p) +358 29 5052 224 pcp [dot] finlandattukes [dot] fi (pcp[dot]finland[at]tukes[dot]fi ) website
Office name Finnish Safety and Chemicals Agency (Tukes) / Fipoint
Product category All
Role -
Address P.O. Box 66, FI-00521 Helsinki, Finland
Working hours -
Last update 28 September 2021
France MEBTOUCHE Karim (Mr) (p) +33 01 53 44 97 04
(f) +33 01 53 44 98 88
pcp [dot] franceatfinances [dot] gouv [dot] fr (pcp[dot]france[at]finances[dot]gouv[dot]fr) website
Office name Ministère de l’économie, de l’industrie et de l’emploi DGCIS/SQUALPI
Product category All
Role -
Address 12, rue Villiot. Cedex 12, 75572 Paris, FR
Working hours -
Last update 13 September 2010
Germany - (p) +49 30 8104 3702
(f) +49 30 8104 1947
produktinfostelleatbam [dot] de (produktinfostelle[at]bam[dot]de) website
Office name BAM Bundesanstalt für Materialforschung und -prüfung
Office name (en) BAM Federal Institute for Materials Research and Testing
Product category All, except food products, agricultural and fish products and products of daily use.
Role -
Address Unter den Eichen 87, D-12205 Berlin, DE
Working hours -
Comments The Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.
Last update 28 January 2010
Germany - (p) +49 228 6845 3527 produktinfoatble [dot] de (produktinfo[at]ble[dot]de) website
Office name BLE Bundesanstalt für Landwirtschaft und Ernährung
Office name (en) BLE Federal Agency for Agriculture and Food
Product category Food, agricultural and fish products and products of daily use
Role -
Address Deichmanns Aue 29, D-53179 Bonn, DE
Working hours -
Comments The Federal Agency for Agriculture and Food (BLE) is the competent contact point for food products, agricultural and fish products and products of daily use. The Federal Institute for Materials Research and Testing (BAM) is the competent contact point for all other products.
Last update 28 January 2010
Germany - (p) +49 30 78730-0
(f) +49 30 78730-320
pcpc-germanyatdibt [dot] de (pcpc-germany[at]dibt[dot]de) website
Office name Deutsches Institut für Bautechnik
Product category Construction products
Role -
Address Kolonnenstr. 30 B, 10829 Berlin, DE
Working hours -
Last update 19 August 2019
Greece - (p) +30-210-3893680, +30-210-3893991
(f) +30-210-3893999
pcp [dot] greeceatggb [dot] gr (pcp[dot]greece[at]mindev[dot]gov[dot]gr) website
Office name Directorate of Quality Policy General Secretariat for Industry Ministry for Development and Competitiveness
Product category All
Role -
Address Kaniggos Square 20, 10181 Athens, EL
Working hours -
Last update 6 March 2020
Hungary - (p) +361 458 5568 infoattermekpont [dot] hu (info[at]termekpont[dot]hu) website
Office name -
Office name (en) Government Office of the Capital City Budapest
Product category All
Role Product Contact Point and Product Contact Point for Construction
Address -
Working hours -
Last update 18 June 2020
Iceland - - posturatanr [dot] is (postur[at]anr[dot]is) website
Office name Atvinnuvega- og nýsköpunarráðuneyti
Office name (en) Ministry of Industries and Innovation
Product category -
Role -
Address -
Working hours -
Last update 28 May 2021
Ireland MCCABE Eoin (Mr) (p) +353 1 807 3800 pcpatnsai [dot] ie (pcp[at]nsai[dot]ie) www.nsai.ie
Office name National Standards Authority of Ireland
Product category All
Role Product Contact Point/Information officer
Address 1 Swift Square, Northwood, Santry, Dublin 9, D09 AE4, Ireland
Working hours Mon - Fri, 09.00 to 17.00
Last update 1 December 2021
Italy - (p) +39 06 4705 5310 pcp [dot] italiaatmise [dot] gov [dot] it (pcp[dot]italia[at]mise[dot]gov[dot]it) website
Office name Ministero dello Sviluppo Economico, Direzione Generale per il mercato, la concorrenza, la tutela del consumatore e la normativa tecnica. Divisione VI - Normativa tecnica - Sicurezza e conformità dei prodotti
Product category All
Role -
Address Via Sallustiana 53, 00187 Rome, IT
Working hours -
Comments -
Last update 02 September 2021
Latvia - (p) +371 6703 94 30 pcpatliaa [dot] gov [dot] lv (pcp[at]liaa[dot]gov[dot]lv) website
Office name Investment and Development Agency of Latvia
Product category All
Role -
Address 2 Perses Street, Riga, LV-1442, Latvia
Working hours -
Last update 1 July 2020
  Liechtenstein Thomas NÄF (Mr) (p) +423 236 69 03 tpmn [dot] avwatllv [dot] li (tpmn[dot]avw[at]llv[dot]li) www.avw.llv.li
Office name

Amt für Volkswirtschaft – Technische Prüf-, Mess- und Normenstelle (TPMN)                   Office of Economic Affairs - Technical Inspection, Measures and Standards Bureau

Product category All
Role -
Address

Postfach 684, 9490 Vaduz, Liechtenstein

P.O. Box 684, 9490 Vaduz, Liechtenstein
Working hours

Montag bis Freitag: 08.00 - 11.30 Uhr und 13.30 - 17.00 Uhr

Mondy to Friday: 08.00 - 11.30 and 13.30 - 17.00

Last Update 1 December 2021
Lithuania - (p) +370 700 77 055 konsultacijosatinovacijuagentura [dot] lt (konsultacijos[at]inovacijuagentura[dot]lt) website (in English)
Office name Innovation Agency Lithuania
Product category All
Role -
Address J.Balčikonio str. 3, LT-08247 Vilnius, Lithuania
Working hours -
Last update 11 December 2023
Luxembourg GLANGÉ Pascal (Mr) (p) +352 247 74331 pcpluxembourgatilnas [dot] etat [dot] lu (pcpluxembourg[at]ilnas[dot]etat[dot]lu) website (in French)
Office name Institut luxembourgeois de la normalisation, de l'accréditation, de la sécurité et qualité des produits et services
Product category -
Role -
Address -
Working hours -
Last update 10 February 2020
Luxembourg KLEIN Olivier (Mr) (p) +352 247 74329 pcpluxembourgatilnas [dot] etat [dot] lu (pcpluxembourg[at]ilnas[dot]etat[dot]lu) website (in French)
Office name Institut luxembourgeois de la normalisation, de l'accréditation, de la sécurité et qualité des produits et services
Product category -
Role -
Address -
Working hours -
Last update 10 February 2020
Malta - (p) +356 23952000 pcp [dot] maltaatmccaa [dot] org [dot] mt (pcp[dot]malta[at]mccaa[dot]org[dot]mt) website
Office name Malta Competition and Consumer Affairs Authority, Technical Regulations Division
Product category All
Role -
Address Mizzi House, National Road, Blata I-Blajda
Working hours -
Last update 1 December 2021
Netherlands - +31 (0)88 602 44 44 contact form (and EN version) website (and EN version)
Office name Netherlands Enterprise Agency - Answers for Business
Product category All
Role -
Address Rijksdienst voor Ondernemend Nederland
Prinses Beatrixlaan 2 | 2595 AL | Den Haag
Postbus 93144 | 2509 AC | Den Haag
Working hours Working days from 9.00-12.00 and 14.00-17.00. Mondays from 10.00.
Last update 5 February 2020
Norway - (p) +47 901 26 403 pcpatnfd [dot] dep [dot] no (pcp[at]nfd[dot]dep[dot]no) website
Office name Product Contact Point
Product category -
Role -
Address -
Working hours -
Last update 11 April 2019
Poland - (p) +48 22 411 96 83 PCPatmr [dot] gov [dot] pl (PCP[at]mr[dot]gov[dot]pl)PCPatmrit [dot] gov [dot] pl (PCP[at]mrit[dot]gov[dot]pl) website
Office name Ministerstwo Rozwoju i Technologii, Departament Spraw Europejskich
Office name (en) Ministry of Economic Development and Technology, European Affairs Department
Product category All
Role -
Address Plac Trzech Krzyży 3/5, 00-507 Warszawa, PL
Working hours -
Last update 06 April 2022
Portugal - (p) +351 21 791 91 00 mutualrecognitionatdgae [dot] gov [dot] pt (mutualrecognition[at]dgae[dot]gov[dot]pt) website (and EN version)
Office name Direção-Geral das Atividades Económicas
Office name (en) Directorate-General for Economic Activities
Product category  
Role  
Address Av. Visconde de Valmor, 72,1069 - 041 Lisboa, PT
Working hours -
Last update 13 January 2021
Romania FĂTULESCU, Carmen (p) +40 21 202 5230
(f) +40 21 202 5245
information_reg515ateconomie [dot] gov [dot] ro (information_reg515[at]economie[dot]gov[dot]ro), carmen [dot] fatulescuateconomie [dot] gov [dot] ro (carmen[dot]fatulescu[at]economie[dot]gov[dot]ro) website
Office name Ministry of Economy, Energy and Business Environment
Product category Besides this main PCP, there are three other PCPs for specific areas (see below)
Role Main product contact point
Address Calea Victoriei 152, 010096 Bucuresti, RO
Working hours -
Last update 19 April 2020
Romania CIOROIANU, Luminița (p) +40 21 332 0954 (interior 233/236)
(f) +40 21 332 0615
officeatbrml [dot] ro (office[at]brml[dot]ro), regulament764atbrml [dot] ro (regulament764[at]brml[dot]ro) website
Office name Biroul Român de Metrologie Legală Direcţia Tehnică
Office name (en) Romanian Bureau of Legal Metrology
Product category Metrology
Role Product Contact Point for a specific cathegory of products
Address Şos. Vitan Bârzeşti 11, sector 4, 042122 Bucureşti, RO
Working hours -
Last update 19 April 2020
Romania DUMITRESCU, Andreea (p) +40 37 211 4588

infoprod_constructiiatmldpa [dot] gov [dot] ro (infoprod_constructii[at]mldpa[dot]gov[dot]ro)

website
Office name Ministerul Lucrărilor Publice, Dezvoltării și Administrației
Office name (en) Ministry of Public Works, Development and Administration
Product category Construction products
Role Product Contact Point for a specific cathegory of products
Address Bd. Libertății, nr. 16, Latura Nord, sector 5, 050706 Bucureşti, RO
Working hours -
Last update 19 April 2020
Slovakia STEINLOVA Kvetoslava (Mrs) (p) + 421 2 5249 3521
(f) + 421 2 5249 3521
productinfoatnormoff [dot] gov [dot] sk (productinfo[at]normoff[dot]gov[dot]sk) website
Office name -
Product category All
Role Head of the Department
Address -
Working hours -
Last update 05 November 2009
Slovenia SMRKOVIC Enisa (Mrs) (p) +386 1 478 3068
(f) +386 1 478 3098
infoatsist [dot] si (info[at]sist[dot]si) website
Office name Slovenian Institute for Standardization (SIST)
Product category All
Role -
Address Ulica gledališča BTC 2, SI-1000 Ljubljana, SI
Working hours -
Last update 26 March 2010
Spain PCP Spain Regulation (EC) 764/2008 (p) +34 91 349 37 69
(f) +34 91 349 37 77
pcontactpointatmincotur [dot] es (pcontactpoint[at]mincotur[dot]es) website
Office name

Subdirección General de Inspección, Certificación y Asistencia Técnica del Comercio Exterior Dirección General de Política Comercial y Competitividad
SECRETARÍA DE ESTADO DE COMERCIO MINISTERIO DE INDUSTRIA, COMERCIO Y TURISMO

Office name (en)

Deputy Directorate for Foreign Trade, Inspection, Certification and Technical Assistance General Directorate for Trade Policy and Competiveness
STATE SECRETARIAT FOR TRADE MINISTRY OF INDUSTRY, COMMERCE AND TURISM

Product category All
Role -
Address Paseo de la Castellana, 162, 28046 Madrid, ES
Working hours -
Last update 19 September 2019
Sweden - (p) +46 8 690 48 00
(f) +46 8 30 67 59
pcpatkommerskollegium [dot] se (pcp[at]kommerskollegium[dot]se) website (and EN version)
Office name Kommerskollegium
Office name (en) National Board of Trade
Product category All
Role -
Address Box 6803, S-113 86 Stockholm, SE
Working hours -
Last update 8 May 2020
Türkiye - (p) +90 312 2125897
(f) +90 312 2128768
abteknikateconomy [dot] gov [dot] tr (abteknik[at]economy[dot]gov[dot]tr) website
Office name Republic of Türkiye Ministry of Economy DG Product Safety & Inspection
Product category -
Role -
Address -
Working hours -
Last update 11 July 2014