Postal services

Directive 97/67/EC

Short name:	Postal services
Base:	Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997 on common rules for the development of the internal market of Community postal services and the improvement of quality of service OJ L 015 of 21 January 1998
Modification:	Directive 2002/39/EC of the European Parliament and of the Council of 10 June 2002 amending Directive 97/67/EC with regard to the further opening to competition of Community postal services OJ L 15 of 7 May 2002 Directive 2008/6/EC of the European Parliament and of the Council of 20 February 2008 amending Directive 97/67/EC with regard to the full accomplishment of the internal market of Community postal services
Directives repealed:	[-]
Guide for application:	Reports on the application of the postal directive
EC contact point:	Directorate-General for Internal Market, Industry, Entrepreneurship and SMEs E-mail Postal services website
For information about the content and availability of European standards, please contact the European Standardisation Organisations.

Publications in the Official Journal:

Commission communication in the framework of the implementation of the Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997 on common rules for the development of the internal market of Community postal services and the improvement of quality of service - OJ C 159 of 13/05/2015

(This list replaces all the previous lists published in the Official Journal.)

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Summary list of titles and references of harmonised standards under Directive 97/67/EC for Community postal services

The summary list hereunder is a compilation of the references of harmonised standards which have been generated by the HAS (Harmonised standards) database. This IT application HAS automates the process of the publication of the references of harmonised standards in the Official Journal of the European Union.
Although the list is updated regularly, it may not be complete and it does not have any legal validity; only publication in the Official Journal gives legal effect.

(Publication of titles and references of technical standards within the meaning of Article 20 of the directive)

ESO (1)	Reference and title of the standard (and reference document)
CEN	EN 13619:2002 Postal services - Mail item processing - Optical characteristics for processing letters
CEN	EN 13724:2013 Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods
CEN	EN 13850:2012 Postal Services - Quality of Services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
CEN	EN 14012:2008 Postal services - Quality of service - Complaints handling principles
CEN	EN 14142-1:2011 Postal services - Address databases - Part 1: Components of postal addresses
CEN	EN 14508:2003+A1:2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail
CEN	EN 14534:2003+A1:2007 Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
CEN	EN 14615:2005 Postal services - Digital postage marks - Applications, security and design

(1) ESO: European standardisation organisation:

CEN: Avenue Marnix 17, B-1000, Brussels, Tel.+32 2 5500811; fax +32 2 5500819 (http://www.cen.eu)

CENELEC: Avenue Marnix 17, B-1000, Brussels, Tel.+32 2 5196871; fax +32 2 5196919 (http://www.cenelec.eu)

ETSI: 650, route des Lucioles, F-06921 Sophia Antipolis, Tel.+33 492 944200; fax +33 493 654716, (http://www.etsi.eu)