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Cross-border payments in euro

Regulation (EC) No 924/2009 on cross-border payments in the EU eliminates the differences in charges for cross-border and national payments in euro. It applies to payments in euro in all EU Member States. The basic principle is that the charges for payment transactions offered by a payment service provider (e.g. your bank) have to be the same, for the payment of the same value, whether the payment is national or cross-border.

The Regulation applies to all electronically processed payments, including credit transfers, direct debits, cash withdrawals at cash dispensers (ATMs), payments by means of debit and credit cards, and money remittance. Some conditions may apply depending on the type of a payment transaction. For example, for credit transfers and direct debits, the use of IBAN and BIC when ordering the payment, is obligatory. More information is available in the Frequently asked questions section below.

All non-euro area Member States have the possibility to extend the application of this Regulation and to apply the same charges for payments in euro as for payments in their national currency.

Legislation

Regulation (EC) No 924/2009

Related acts

14.03.2012
Amendment to the Regulation (EC) No 924/2009 – Article 17 of Regulation (EU) No 260/2012 on technical and business requirements for credit transfers and direct debits in euro
15.07.2011
Extension to Romanian lei
27.01.2011
Application of the Regulation (EC) No 924/2009 – Direct charging of cardholders for cross-border ATM withdrawalspdf Choose translations of the previous link 
10.03.2010
Application of Article 8 of Regulation (EC) No 924/2009 – Reachability for direct debit transactionspdf Choose translations of the previous link 
11.07.2002
Extension to Swedish Kronor

Frequently asked questions (FAQ)

14.03.2012
Frequently asked questionspdf Choose translations of the previous link  on the Regulation on cross-border payments in the Community
03.11.2009
SEPA Direct Debit Launch – Frequently asked questions, MEMO/09/489
15.10.2008
Proposal for a Regulation on cross-border payments in the Community, Frequently asked questions, MEMO/08/621

What to do in case of problems?

  • Read carefully the Frequently asked questions.
  • Contact your payment service provider and ask for clarifications and resolution of your problem, if applicable.
  • If you believe that the rules of Regulation (EC) No 924/2009 have been breached by a payment service provider, please contact the national competent authoritiespdf Choose translations of the previous link  (notified by the Member States) responsible for the application of the Regulation in your Member State or in a Member State where the problem appeared.
  • Alternatively, in particular when your problem appears to be a mistake of a bank rather than the incorrect application of the Regulation rules, you may contact the national out-of-court redress bodiespdf Choose translations of the previous link  (notified by the Member States) and ask them to mediate in the resolution of your dispute.

Study

Study on the impact of Directive 2007/64/EC on payment services in the internal market and on the application of Regulation (EC) No 924/2009 on cross-border payments in the Community

07.02.2012
Contract award notice 2012/S 25-039713 (London Economics)
13.08.2011
Contract notice 2011/S 155-256989