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Welcome to the mailbox service
of Directorate-General 'External Relations'
 We often receive questions and comments which are not related to the activities of ‘DG External Relations’ and to which other Institutions or services would be better placed to provide you with a precise answer. We therefore invite you to use the following list of references to other information sources before contacting us :
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Contact Guide by European Institution, Body and Agency
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European Commission
Contact Guide
by activity
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For legal texts published in the Official Journal can visit the legal database
EUR-LEX.
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If your question concerns development policy, external aid, humanitarian assistance, trade or the EU’s enlargement, please go the the internet portal ’The European Union in the World’
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You may also subscribe to our RSS
Feed
If you still have not found your answer – or if you do not know to which Directorate-General's mailbox you should address your e-mail - you can send your question or comment by email to :
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EUROPE DIRECT will provide you with the information you need
or forward your question to the relevant department. |
Europe
Direct website
You can also contact EUROPE DIRECT by telephone
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From any country
within the European Union, free of charge :
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00 800 6 7 8 9 10
11
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Please note that :
- some mobile phone operators do not grant access to 00800 numbers
or may charge a fee
- in certain cases a fee may be charged when calling the number
from payphones or hotels
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From any country, including those
outside the European Union :
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(+32)
2.299.96.96 |
Please note that normal telephone charges apply for this number
The telephone service (both numbers) is only available from
09h00 to 18h30
(Central European Time) Monday - Friday.
If you have a specific question concerning the
European Commission's external relations policies, please e-mail
the Relex Feedback
mailbox
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