Telecommunication services (isoc_tc)

Reference Metadata in Euro SDMX Metadata Structure (ESMS)

Compiling agency: Eurostat, the statistical office of the European Union


Eurostat metadata
Reference metadata
1. Contact
2. Metadata update
3. Statistical presentation
4. Unit of measure
5. Reference Period
6. Institutional Mandate
7. Confidentiality
8. Release policy
9. Frequency of dissemination
10. Accessibility and clarity
11. Quality management
12. Relevance
13. Accuracy
14. Timeliness and punctuality
15. Coherence and comparability
16. Cost and Burden
17. Data revision
18. Statistical processing
19. Comment
Related Metadata
Annexes (including footnotes)



For any question on data and metadata, please contact: EUROPEAN STATISTICAL DATA SUPPORT

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1. Contact Top
1.1. Contact organisation Eurostat, the statistical office of the European Union
1.2. Contact organisation unit G4: Innovation and information society
1.5. Contact mail address 2920 Luxembourg LUXEMBOURG


2. Metadata update Top
2.1. Metadata last certified 18/08/2014
2.2. Metadata last posted 18/08/2014
2.3. Metadata last update 27/06/2016


3. Statistical presentation Top
3.1. Data description

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data).

The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually.

There is no fixed release calendar. Data are usually released annually.

The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics:

Fixed broadband

  • coverage
  • subscriptions and penetration
  • subscriptions by speed
  • market share

 

Mobile broadband

  • coverage
  • subscriptions  (not available until reference year 2013) and penetration
  • market share  (not available until reference year 2013)

 

Fixed telephony

  • main telephone lines

 

Mobile communications

  • subscriptions and penetration
  • market share
  • revenues

 

Telecommunications sector

  • revenues
  • investments
3.2. Classification system

The geographical classification for the country codes, ISO-3166 is used.

3.3. Coverage - sector

Not applicable.

3.4. Statistical concepts and definitions

Fixed broadband - coverage

  • Fixed broadband coverage - is a supply indicator, defined as the percentage of population living in areas served by fixed broadband: either DSL or cable modem networks. Note: Indicator collected until 2010. Then replaced with two different coverage indicators, for standard broadband and NGA respectively.
  • Standard fixed broadband coverage - is a supply indicator defined as the percentage of households living in areas served by xDSL, cable (basic and NGA), FTTP or WiMax networks
  • NGA fixed broadband coverage - is a supply indicator defined as the percentage of households living in areas served by NGA. Next Generation Access includes the following technologies: FTTH, FTTB, Cable Docsis 3.0, VDSL and other superfast broadband (at least 30 Mbps download).

 

Fixed broadband - subscriptions and penetration

  • Fixed broadband subscriptions - number of fixed broadband subscriptions (lines)
  • Fixed broadband penetration - number of fixed broadband subscriptions (lines) per 100 inhabitants
  • DSL subscriptions - number of DSL (Digital Subscriber Line) subscriptions (lines) - not available until the reference year 2013
  • Share of DSL subscriptions in all fixed broadband subscriptions - share of DSL in total fixed broadband subscriptions

 

Fixed broadband - subscriptions by speed

  • Share of fixed broadband subscriptions faster than (or equal) 2 Mbps in all fixed broadband subscriptions
  • Share of fixed broadband subscriptions faster than (or equal) 10 Mbps in all fixed broadband subscriptions
  • Share of fixed broadband subscriptions faster than (or equal) 30 Mbps in all fixed broadband subscriptions
  • Share of fixed broadband subscriptions faster than (or equal) 100 Mbps in all fixed broadband subscriptions

 

Fixed broadband - market share

  • New entrants' share in fixed broadband subscriptions - market share based on fixed broadband subscriptions (lines). New entrants mean operators that did not enjoy special and exclusive rights or de facto monopoly for the provision of voice telephony services before the liberalisation.

 

Mobile broadband - coverage

  • 3G mobile broadband coverage - is a supply indicator defined as the percentage of population living in areas covered by 3G - third generation mobile networks.Note: Indicator collected until 2010. Then replaced with a more specific one on advanced 3G mobile broadband (HSPA).
  • Advanced 3G mobile broadband coverage - is a supply indicator defined as the percentage of Households living in areas covered by advanced third generation mobile broadband (HSPA protocol)

 

Mobile broadband - subscriptions and penetration

  • Mobile broadband subscriptions, dedicated for data - mobile broadband subscriptions are defined as number of active dedicated data service cards/modems/keys - not available until the reference year 2013
  • Mobile broadband penetration, dedicated for data - mobile broadband penetration is defined as number of active dedicated data service cards/modems/keys per 100 inhabitants

 

Fixed telephony - main telephone lines

  • Number of main telephone lines – number of active lines connecting the subscriber's terminal equipment to the public switched telephone network (PSTN) and which has a dedicated port in the telephone exchange equipment. It includes analog fixed telephone lines, ISDN channels, fixed wireless, public payphones and VoIP subscriptions.
  • Penetration of main telephone lines - number of active lines connecting the subscriber's terminal equipment to the public switched telephone network per 100 inhabitants

 

Mobile communications - subscriptions and penetration

  • Mobile subscriptions - number of active SIM cards. It includes both voice and data services, installed in telephones, modem, USB keys or other devices.
  • Mobile penetration - number of active SIM cards divided per 100 inhabitants. It includes both voice and data services, installed in telephones, modem, USB keys or other devices.

 

Mobile communications - market share

  • Market share of leading operator - market share of the market leader based on the number of active SIM cards

 

Mobile communications - revenues

  • Average revenue per user (ARPU) - total retail mobile revenues divided by number of active SIM cards
  • Average revenue per minute (ARPM) - total voice related retail revenues divided by total voice minutes

 

Telecommunications sector

  • Revenues of telecommunications sector - wholesale and retail revenues from electronic communications received in the reference year by all telecom operators (VAT excluded)
  • Investments of telecommunications sector in networks - investments include both tangible and intangible investment in telecommunication networks (without license fees) by all telecom operators
  • Investments of telecommunications sector in networks as percentage of revenues - tangible and intangible investments of telecommunication operators in telecommunication networks expressed as percentage of revenues
3.5. Statistical unit

The operators in the telecommunications sector.

3.6. Statistical population

All telecommunication operators in the countries.

3.7. Reference area

EU-Member States, EU-27, EU-28

3.8. Coverage - Time

The availability of data varies among the indicators:

  • Time series for Fixed broadband coverage and 3G mobile broadband coverage are available from 2008 to 2010.
  • Time series for Standard fixed broadband coverage, NGA fixed broadband coverage and Advanced 3G mobile broadband coverage are available from 2011 onwards.
  • Time series for Fixed broadband - subscriptions and penetration are available from 2004 onwards.
  • Time series for Fixed broadband - subscriptions by speed are available from 2007 onwards.
  • Time series for New entrants' share in fixed broadband subscriptions are available from 2004 onwards.
  • Time series for Mobile broadband - subscriptions (not available until reference year 2013) and penetration are available from 2008 onwards.
  • Time series for Fixed telephony - main telephone lines are available from 2000 onwards.
  • Time series for Mobile communications - subscriptions and penetration are available from 2009 onwards.
  • Time series for Mobile communications - revenues are available from 2010 onwards.
  • Time series for Mobile communications - market share are available from 2009 onwards.
  • Time series for Revenues and Investments in Telecommunications sector are available from 2009 onwards.
3.9. Base period

Not applicable.


4. Unit of measure Top
  • Broadband coverage is expressed in percentage of population or percentage of households.
  • Broadband subscriptions (fixed and mobile), mobile subscriptions and fixed telephone lines are expressed in numbers
  • Penetration is expressed as subscriptions per 100 inhabitants
  • Market shares and shares of subscriptions by speeds or by technology are expressed in percentages
  • Average revenue per user (ARPU) is expressed in euro and Average revenue per minute (ARPM) in mobile communications are expressed in euro cents
  • Revenues of telecommunications sector are expressed in millions of euro
  • Investments of telecommunications sector in networks are expressed in millions of euro and as percentage of revenues of telecommunications sector


5. Reference Period Top
  • Broadband coverage data and fixed telephone lines refer to end of the year
  • Broadband subscriptions (fixed and mobile), broadband penetrations, shares of subscriptions by speed or by technology and market share in fixed broadband refer to 31. December or 30. June
  • Mobile subscriptions, penetration and market shares refer to 1. October
  • Average revenue per user (ARPU), average revenue per minute (ARPM), revenues and investments of telecommunications sector refer to year before the annual inquiry


6. Institutional Mandate Top
6.1. Institutional Mandate - legal acts and other agreements

Not applicable.

6.2. Institutional Mandate - data sharing

Not applicable.


7. Confidentiality Top
7.1. Confidentiality - policy

Regulation (EC) No 223/2009 on European statistics (recital 24 and Article 20(4)) of 11 March 2009 (OJ L 87, p. 164), stipulates the need to establish common principles and guidelines ensuring the confidentiality of data used for the production of European statistics and the access to those confidential data with due account for technical developments and the requirements of users in a democratic society.

7.2. Confidentiality - data treatment

Not applicable.


8. Release policy Top
8.1. Release calendar

There is no fixed release calendar. Data are usually released annually.

8.2. Release calendar access

Not applicable.

8.3. Release policy - user access

In line with the Community legal framework and the European Statistics Code of Practice Eurostat disseminates European statistics on Eurostat's website (see item 10 - 'Dissemination format') respecting professional independence and in an objective, professional and transparent manner in which all users are treated equitably. The detailed arrangements are governed by the Eurostat protocol on impartial access to Eurostat data for users.


9. Frequency of dissemination Top

Annual


10. Accessibility and clarity Top
10.1. Dissemination format - News release

Not applicable

10.2. Dissemination format - Publications

Statistics Explained - Telecommunications (publication on historical data, up to 2010)

10.3. Dissemination format - online database

Please consult free data on-line (http://ec.europa.eu/eurostat) or refer to contact details.

10.4. Dissemination format - microdata access

none

10.5. Dissemination format - other

none

10.6. Documentation on methodology

Questionnaires with related instructions and the definitions of variables is available, please see Annex section below.

10.7. Quality management - documentation

The definitions of variables accompanying the questionnaire provide guidelines for the data collection. Countries are providing DG CNECT with information on the deviations from these definitions, if any.


11. Quality management Top
11.1. Quality assurance

The quality of the indicator is monitored by DG CNECT, European Commission.

11.2. Quality management - assessment

Information on the deviation from the quality standards is delivered by the Member States to DG CNECT.


12. Relevance Top
12.1. Relevance - User Needs

The data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020.

12.2. Relevance - User Satisfaction

Not available.

12.3. Completeness

The data completeness for disseminated indicators is very good.


13. Accuracy Top
13.1. Accuracy - overall

This is monitored by DG CNECT, European Commission, who is collecting the data.

13.2. Sampling error

Not applicable.

13.3. Non-sampling error

Not applicable.


14. Timeliness and punctuality Top
14.1. Timeliness
  • Broadband coverage data should be published within 6 months following the end of the reference period
  • Broadband subscriptions (fixed and mobile), broadband penetrations, shares of subscriptions by speed or by technology, fixed telephone lines and market share in fixed broadband should be published within 6 months following the end of the reference period
  • Mobile subscriptions, penetration and market shares should be published within 9 months following the end of the reference period
  • Average revenue per user (ARPU), average revenue per minute (ARPM), revenues and investments of telecommunications sector should be published within 18 months following the end of the reference period.
14.2. Punctuality

This is monitored by DG CNECT, European Commission, who is collecting the data.


15. Coherence and comparability Top
15.1. Comparability - geographical

Comparability across countries depends on the national methodologies applied. Countries are providing DG CNECT with information on the deviations from the standard definitions, if any. Data should be interpreted taking the comments of Member States into consideration.

15.2. Comparability - over time

Comparability over time depends on the national methodologies applied. Countries are providing DG CNECT with information on the deviations from the standard definitions, if any. Data should be interpreted taking the comments of Member States into consideration.

15.3. Coherence - cross domain

Data are not directly comparable with statistics on NACE rev. 2, division 61.

15.4. Coherence - internal

Not applicable.


16. Cost and Burden Top

Not known. Eurostat is secondary publisher.


17. Data revision Top
17.1. Data revision - policy

Ad-hoc revisions of the Member States outside the inquiries are rare, but can happen. Such data are updated after their validation.

17.2. Data revision - practice

Possible revisions are documented by DG CNECT, European Commission on the Digital Single Market website. They are also documented in the "Country Notes" (see below in Annex).


18. Statistical processing Top
18.1. Source data

The main data sources are national regulatory authorities or national ministries responsible for telecommunications. Broadband coverage indicators originate from the study Broadband Coverage in Europe, prepared for the European Commission by IDATE (2005-2010) and by Point Topic (2011-2012).

The source for Fixed telephony data is the International Telecommunication Union (ITU).

18.2. Frequency of data collection

Annually (all data except for broadband), bi-annually (broadband data).

18.3. Data collection

The broadband data (except for broadband coverage), mobile telephony data and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). The definitions have been agreed in the Communications Committee (COCOM). Fixed telephony data are collected by International Telecommunication Union (ITU).

Questionnaires are sent annually or bi-annually (broadband data) to responsible national authorities of all participating countries (please see above section 3.7 Reference area). National authorities collect data from national telecommunication operators and send the filled questionnaires to DG CNECT.

In some countries certain figures are estimates if the national authorities had not received data from all operators. In some cases information may refer only to major broadband access providers and broadband access lines provided by small operators are not included.

18.4. Data validation

Primary data validation is done by responsible national authorities (national regulatory authorities or ministries) and then by European Commission, DG CNECT. In case of inconsistent data, data are sent back to Member States for checks.

Eurostat is doing a secondary validation in the form of plausibility checks after receiving data from DG CNECT.

18.5. Data compilation

The calculation of EU aggregates is done by Eurostat for some indicators. The aggregates are calculated when country coverage is full or considered sufficient for estimation (at least 55% countries representing at least 60% of inhabitants for indicators in the form of ratios and 100% of countries for indicators in the form of simple sum).

18.6. Adjustment

Not applicable.


19. Comment Top

Please see the annex at the end of the page.


Related metadata Top


Annexes Top
Glossary of terms
Country notes
Questionnaire A – Revenues, investments, mobile subscriptions, penetration and market share
Questionnaire B – Broadband indicators
Definitions telecommunication 2007