Information

    Digital economy and society in the EU is a digital publication released by Eurostat, the statistical office of the European Union.

    For further information see:

    The dedicated section on digital economy and society on the Eurostat website.

    Articles on the digital economy and society in Statistics Explained.

    Information on data

    Date of data extraction/update: 01 June 2017 for text and all data visualisations.

    ICT usage data are organised in Eurostat's online database according to the year in which the survey was conducted.
    For households/people, most countries collected data in the 2nd quarter of the survey year. In general, data refer to the 1st quarter of the survey year. Data on e-commerce and internet security refer to the 12 months prior to the survey.
    For businesses, most data refer to the situation during the survey period. Data on ICT specialists, ICT functions and e-commerce refer to the year preceding the survey year.
    In the visualisations, data marked as 'not available' can be missing, unreliable or confidential. For more information, please see the source dataset available below each visualisation.

    Contact

    If you have questions on the data, please contact the Eurostat User Support.


    Identifiers of the digital publication:

    Catalogue number: KS-01-17-543-EN-Q
    ISBN 978-92-79-69326-7
    Doi: 10.2785/247196

    © European Union, 2017
    Cover photo: © Shutterstock - copyright VLADGRIN - Image number: 217829920
    Menu icons: © Fontawesome

    Information

    Digital economy and society in the EU is a digital publication released by Eurostat, the statistical office of the European Union.

    For further information see:

    The dedicated section on digital economy and society on the Eurostat website.

    Articles on the digital economy and society in Statistics Explained.

    Information on data

    Date of data extraction/update: 01 June 2017 for text and all data visualisations.

    ICT usage data are organised in Eurostat's online database according to the year in which the survey was conducted.
    For households/people, most countries collected data in the 2nd quarter of the survey year. In general, data refer to the 1st quarter of the survey year. Data on e-commerce and internet security refer to the 12 months prior to the survey.
    For businesses, most data refer to the situation during the survey period. Data on ICT specialists, ICT functions and e-commerce refer to the year preceding the survey year.
    In the visualisations, data marked as 'not available' can be missing, unreliable or confidential. For more information, please see the source dataset available below each visualisation.

    Contact

    If you have questions on the data, please contact the Eurostat User Support.


    Identifiers of the digital publication:

    Catalogue number: KS-01-17-543-EN-Q
    ISBN 978-92-79-69326-7
    Doi: 10.2785/247196

    © European Union, 2017
    Cover photo: © Shutterstock - copyright VLADGRIN - Image number: 217829920
    Menu icons: © Fontawesome

3.2 Use of cloud services

People

One third of EU internet users use cloud services

Cloud services provide the possibility for internet users to save documents, pictures, music and other files, irrespective of the device being used; the cloud also opens up possibilities to collaborate and share information with other people. In 2016, one third (32 %) of people in the EU who had used the internet within the 3 months prior to the survey had used cloud services; this was a 5 percentage points increase compared with 2014.

Among the Member States, the share of cloud users ranged from just over one fifth in Poland (21 %) to nearly half of all internet users in Sweden (48 %). Compared with 2014, this share increased most in Hungary and Romania (both +14 percentage points), while it remained stable or almost stable in Germany, France and Austria.

internet access

Cloud services most popular among younger EU internet users

In the EU, 44 % of younger internet users aged 16 to 24 years took advantage of cloud services, whereas the lowest share was registered among older internet users aged 65 to 74 years, of whom 19 % used these services.

In 2016, the use of cloud services was most common among younger internet users in the Netherlands (66 %) and Sweden (60 %) and among older internet users in Luxembourg (38 %) and the United Kingdom (29 %).

Businesses

Large EU businesses are twice as likely to use cloud services

Instead of building or expanding their own IT infrastructure, businesses can access computing resources such as cloud services hosted by other parties on the internet. In 2016, practically all businesses in the EU (97 %) had access to the internet. Among them, 22 % purchased cloud computing services; this is a minor increase compared with 19 % in 2014. This share was considerably higher for large businesses (45 %) than for SMEs (21 %).

Among the EU Member States, the purchase of cloud services by businesses in 2016 was most common in Finland (57 %), Sweden (49 %) and Denmark (42 %).

internet access

Main purposes of cloud services: hosting e-mails & storing files

Businesses may purchase cloud services for a variety of purposes such as hosting their e-mail systems or databases, storing files, using software applications and many more. Among EU businesses which purchased cloud services in 2016, the two most common purposes were hosting e-mail systems (65 %) and storing files in electronic form (62 %). Businesses also commonly use cloud services for hosting their databases (44 %) and to use office software (41 %).

With this technology businesses can also access more advanced and specialised software applications, for example for finance or accounting software which was done by 32 % of businesses or customer relationship management software which was used by 27 %.

For both SMEs and large businesses, the main purposes for buying cloud services were storing files (both 62 %) and hosting e-mail systems (65 % of SMEs and 54 % of large businesses).

Looking at these two purposes among businesses in the EU Member States, more than 80 % of businesses in Italy (85 %) and Slovakia (82 %) used cloud services for hosting e-mail systems, while more than 70 % of businesses in Ireland (75 %) and Cyprus (72 %) used the cloud to store files electronically.