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Seminar on public sector reform: Youth protection organisation

25/02/2016 - 26/02/2016

EIPA, the European Institute of Public Administration, invites to this event, organised together with the Youth Protection Amsterdam Region, winner of the 2015 European Public Sector Award.

The seminar is a unique opportunity to learn from the success of the Youth Protection organisation and to gain practical insight and tools on how to design and manage innovative change processes leading to radical results. The seminar will take place at the premises of the Youth Protection organisation where participants will learn directly from the management and staff involved in the change processes. Furthermore, participants will experience how redesign of the physical work place can support new organisational work processes.

The focus of the seminar is how to create budget savings and at the same time increase the quality in public service delivery through innovative system change and change management processes and will take the participants through the steps of a successful change process. Focus will be on both the internal processes (different staff categories) and the external processes (cooperation with stakeholders and involvement of the clients). Participants will be actively involved in the seminar through discussions and in tailor-made exercises.


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