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Quality of Public Administration - A Toolbox for Practitioners (23/04/2015)

The Toolbox aims to support, guide and encourage those who want to build public administrations that will create prosperous, fair and resilient societies. It is intended as a reference and resource, not a prescription or a panacea, by signposting readers to existing EU policies and international practices, illustrated by almost 170 inspirational case studies.

Toolbox - Full version - The complete Toolbox with all detailed chapters and full case studies in one single file
Abridged version - For a quick reference of all themes, main messages and tools, including references to inspiring case examples
Table of contents
Foreword and reader's guide - Introduces the concept and context for the Toolbox - linking policy to funding - and explains the structure, the style and the case studies to the reader
Principles and values of good governance - Outlines typical principles and values, and discusses how they can become integrated and ingrained in the administrative culture
Theme 1: Better policy-making - Explores the qualities of good policy-making, approaches to longer-term strategic planning, stakeholder consultation and the advent of co-responsibility with citizens and businesses
Theme 2: Embedding ethical and anti-corruption practices - How to put in place a comprehensive, balanced and tailored package of measures to instil a culture of integrity, deter and detect unethical behaviour, take corrective action and build public trust
Theme 3: Professional and well-functioning institutions - Examines how public organisations can engage in results-based management, build effective leadership, modernise people management, and create a quality culture
Theme 4: Improving service delivery - Explores how administrations can better understand needs and expectations, improve processes and simplify administration, commit to service standards and measure satisfaction
Theme 5: Enhancing the business environment - Details ways and means of how administrations can become more business friendly, by making compliance with essential ‘red tape’ as painless as possible, and considering business needs throughout the life cycle
Theme 6: Strengthening the quality of judicial systems - Looks at how judiciaries can modernise and improve their performance, including through e-Justice systems, better communication and consultation, user-centric processes, judicial training and continuing professional development
Theme 7: Managing public funds effectively - Considers how administrations apply the principles of good financial governance and prepare, plan, execute, monitor and control their spending, and gives guidance for improving public procurement as well as ESIF management
Some considerations for managing Thematic Objective 11 - Provides tips for practitioners that are involved in managing ESIF funds or projects under TO11: "enhancing institutional capacity of public authorities and stakeholders and efficient public administration"

Guidance on Simplified Cost Options (SCOs) (10/10/2014)

This document provides technical guidance and examples on the three kinds of simplified cost options applicable to all the ESI Funds for the 2014-2020 programming period.

Guidance on implementing the Youth Employment Initiative - ESF thematic paper (23/09/2014)

This guidance document on the YEI targets in particular the ESF managing authorities in charge of the implementation of the Initiative. It provides an overview of the rules applicable focusing on targets groups, programming aspects, scope and financial rules of the YEI.

The implementation of simplified cost options with the ESF in Italy: a case study - ESF thematic paper (25/07/2014)

SCOs were introduced in the 2007–2013 programming period for ESF in order to reduce the administrative burden on Managing Authorities when implementing ESF co-funded projects and on beneficiaries. SCOs enable also to shift the focus from input to output and results. This thematic paper shares the Italian experience with this tool in the hope that good practices can be taken up by other EU countries when managing ESF projects.

Youth Employment Initiative and the European Social Fund - ESF thematic paper (31/03/2014)

This thematic paper provides an overview of the European Social Fund's track record in supporting initiatives for combatting youth unemployment and its potential to provide further and better targeted support to young people in the 2014-20 programming period. The brochure furthermore details the legal context, functioning and objectives of the newly launched Youth Employment Initiative which represents substantial dedicated funding to support Member State policies to combat youth unemployment.

Promoting inclusive growth - ESF thematic paper (31/01/2014)

The changing economic and social climate over the past years has caused a rethink of policies governing the labour market, social inclusion and education. The current emphasis is on anti-crisis, short-term measures aimed at limiting unemployment and reigning in social disparities. Nonetheless, the number of people at risk of poverty or social exclusion in the EU now accounts for nearly one-fourth of the EU population. The European Social Fund is playing a key role in helping Member States increase employment and skills by training their work force, reducing poverty and cut across bottle-necks in the job market by reforming education and training systems and boosting worker mobility.

Promoting good governance - ESF thematic paper (29/01/2014)

A well run public administration system benefits people and business. The ongoing economic challenges mean less money is available for administrative activities: but good governance and legal certainty is central to economic growth. Through support to organisational and technological innovation via improvement of systems, structures and processes, human resources and service delivery, the European Social Fund is helping administrations across the EU rise to the challenge.