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EMAS - Performance, Credibility, Transparency

Eco-label Environmental Compliance Assistance Program Green Public Procurement


Contacting the EMAS Helpdesk

The EMAS Helpdesk was created to handle more complex enquiries, beyond the scope of the standard information available here on the website. It is accessible to all interested parties within and outside the EU and the EEA such as companies, public authorities, environmental groups, academic researchers, trade unions and the general public. In addition, the Helpdesk is responsible for the effective collection and listing of data concerning all organisations participating in EMAS and all accredited environmental verifiers.

Since 2001, the EMAS Helpdesk is also providing the Commission with support in the promotion of the scheme. This includes the creation of promotional material such as leaflets and factsheets and writing and publishing articles on the implementation of EMAS.

"We aim to answer all your questions about EMAS directly and quickly, or direct you to information sources which can help.
However, we recommend that you have a look at the
FAQ section before contacting the Helpdesk. Also, for all questions concerning registration, we advise you to contact your national competent body directly.
We welcome enquiries, comments and input in English, French or German by any of the following methods."



+49 (30) 89 000 68 - 74


EMAS Help Desk
c/o adelphi consult GmbH
Caspar-Theyss-Str. 14a
14193 Berlin – Germany

The EMAS Helpdesk is operated by adelphi in cooperation with Arctik and 21 Solutions on behalf of the European Commission, Environment DG.


Arctik 21 Solutions