European Commission

Helpdesk

Contacting the EMAS Helpdesk

The EMAS Helpdesk was created to handle more complex enquiries, beyond the scope of the standard information available here on the website. It is accessible to all interested parties within and outside the EU and the EEA such as companies, public authorities, environmental groups, academic researchers, trade unions and the general public. In addition, the Helpdesk is responsible for the effective collection and listing of data concerning all organisations participating in EMAS and all accredited environmental verifiers.

Since 2001, the EMAS Helpdesk is also providing the Commission with support in the promotion of the scheme. This includes the creation of promotional material such as leaflets and factsheets and writing and publishing articles on the implementation of EMAS.

"We aim to answer all your questions about EMAS directly and quickly, or direct you to information sources which can help.
However, we recommend that you have a look at the FAQ section before contacting the Helpdesk. Also, for all questions concerning registration, we advise you to contact your national competent body directly.
We welcome enquiries, comments and input in English, French or German by any of the following methods."

e-mail

emas@biois.com

telephone

+33 1 53 90 11 75

letter

EMAS Help Desk
c/o BIO Intelligence Service S.A.S.
20-22 Villa Deshayes
75014 Paris – France

The EMAS Helpdesk is operated by BIO Intelligence Service in cooperation with Adelphi Consult on behalf of the European Commission, Environment DG.

BIO Intelligence Service

adelphi

There is also help available from the Environmental Team of the European Commission:

NOTE: Use this contact only when you want to get into contact directly with the team dealing with the Environmental Management System of the European Commission premises. e.g. when you are a Commission employee or contractor, or you are a neighbour who wants to make the environmental team aware of environmental issues.

Only in these cases contact: EC-EMAS@ec.europa.eu

This address is managed by the EMAS co-ordinating team in DG ADMIN.