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Helpdesk

The Helpdesk is able to answer your general queries about the EU Ecolabel scheme.

Tel: +33 (0)1 40 88 70 88
(Monday – Friday 9 :30-12:00 ; 14 :00-18 :00 CET time zone)
Email: ecolabel@bio.deloitte.fr
Postal address:
BIO by Deloitte
Deloitte Conseil | Sustainability Services
185 avenue Charles de Gaulle
92200 Neuilly-sur-Seine, France

Please check our FAQ section before contacting the Helpdesk.

For technical questions concerning product group criteria, applications and the technical implementation of criteria, please contact your Competent Body.